I am also experiencing issues accessing my Rise 360 courses. I am able to see all courses in the main menu, but upon opening an individual module, there is just a blank screen.
Thanks, I have the same issue, however I checked on another computer, one I don't use often, and the courses load in Rise there. The machine I use daily for some reason the courses don't load in Rise, I am using the latest Chrome browser. I wonder if something that updated in the last 24 hours via Chrome or Windows maybe is causing an issue?
Right now, you may see errors when creating or editing content on Rise 360. We’re looking into what went wrong, and we’ll let you know as soon as we have more info. We’re so sorry for the trouble.
In the meantime, you should be able to get back up and running by clearing your browser cache.
I'm really sorry Rise 360 is having some downtime right now. While we're working on a fix, you can stay up to date on our status here: https://www.articulatestatus.com/
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I am also experiencing issues accessing my Rise 360 courses. I am able to see all courses in the main menu, but upon opening an individual module, there is just a blank screen.
We're also having the issues discussed above
Thanks, I have the same issue, however I checked on another computer, one I don't use often, and the courses load in Rise there. The machine I use daily for some reason the courses don't load in Rise, I am using the latest Chrome browser. I wonder if something that updated in the last 24 hours via Chrome or Windows maybe is causing an issue?
Experiencing issues here, too. Says server is "offline."
same issue with Chrome. Seems to be working on Edge
Yes i cannot access my courses. Glad it's not just me, but hope it's up soon.
same; oddly enough works on IE but gives the warning "unsupported browser"
Hi everyone,
Right now, you may see errors when creating or editing content on Rise 360. We’re looking into what went wrong, and we’ll let you know as soon as we have more info. We’re so sorry for the trouble.
In the meantime, you should be able to get back up and running by clearing your browser cache.
You can stay up to date on our latest status by subscribing to our status page here.
Thanks for the update Alyssa! Appreciate it ;)
Hey Alyssa, thanks for the update.
Unfortunately even if I deleted history/cookies/caché from my browser (Chrome), still getting blank window.
I'm trying using Safari, seems to be working ok there.
Thanks Alyssa! It started working again after I cleared my cache.
I have the email that says all is well, but I'm still seeing a blank screen.
Okay, I had to clear my cache and then it worked.
Good news, folks! Rise 360 is back up and running. Please let us know if you run into any more trouble!
I think there may be some Rise issues again with the Server.
I am getting 503 Service Temporarily Unavailable.
Same here. I've tried different browsers, and I'm still having issues.
I'm really sorry Rise 360 is having some downtime right now. While we're working on a fix, you can stay up to date on our status here: https://www.articulatestatus.com/
Seems to be working again.
Thanks
Good news! We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.
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