I'm having an issue in storyline block using IE11. At first load of the course, the storyline block looks fine but when you jump to different page and decided to revisit the page with storyline block, the text in storyline block changed to special character. It only happened on IE11 browser. Has anyone else experienced this?
5 Replies
Hello, Malik!
It sounds like you're viewing the published Rise 360 course in IE11, is that right?
If so, where is the published content hosted — a web server or an LMS?
Hi Alyssa,
Sorry for my late reply. Yep, we are viewing the published Rise 360 in IE11.
It was hosted on LMS. We tested in SuccessFactor and SCORM cloud both have the same jumbled letters when the storyline blocked is re-visited.
Thanks!
Thank you for those details, Malik. This definitely sounds like something we'd want to take a closer look at.
Would you be willing to share your LMS output file with us for testing? If that works for you, you can send it privately by opening a case here.
Thank you, Alyssa! Done submitting my support case. Looking forward for any update.
Have a great day!
Hi Malik! I just checked in on your case, and I'm happy to see Robert's workaround (opening the content within a frameset) worked for you!
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