Rise - Track using Storyline Block Greyed Out

May 17, 2019

I am trying to change my tracking option for a Rise Course. It is currently set to "Track using course completion", I want to change it to "Track using Storyline block". 

However it is greyed out and I cannot select. Am I missing something? Please see attached image.

Thanks in advance.

1 Reply
Allison LaMotte

Hi Audrey,

Do you have a Storyline block in your course? If not, that's why the option is greyed out. You'll need to add one before you can select that option. 

If you do have a Storyline block in your course and the option is still greyed out, the quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!

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