Rise Translation Trouble


I'm having trouble uploading one of my xliff files into a rise course. I am translating from English into French, Spanish and Portuguese. I followed the direction to copy the course, export the xliff file and sent to translation. French and Portuguese came back and uploaded no problem. However, the Spanish xliff file doesn't properly upload. I've tried exporting the xliff file several times for translation, and online it is in Spanish but when I upload, my course is still in English. Can you help?

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