I've been looking around but couldn't find a way to reach out to Support and the status page shows no issues: https://www.articulatestatus.com/
Are there any issues with getting screenshots and images to load in Rise? All of our Rise accounts seem to be affected. When you view or edit a Rise course/lesson, the images simply don't load. It was fine yesterday and it stopped working about 30-45 minutes ago.
We noticed 1-2 posts from 11 months ago where the user was reporting this same thing and it ended up being fixed, not sure how. Thank you in advance!
Hi there, Gelsys. We're having an issue with images loading in Rise 360 and Review 360. We've got a status up, and we'll be updating regularly. I'm sorry for the trouble!
5 Replies
Hi there, Gelsys. We're having an issue with images loading in Rise 360 and Review 360. We've got a status up, and we'll be updating regularly. I'm sorry for the trouble!
https://www.articulatestatus.com/incidents/6bb1xkjypv1s
Hi Crystal,
Thank you for this quick response, we appreciate it! We will monitor the status page. Thanks again!
Hi again. We've confirmed that images are working normally in Rise 360 and Review 360 again.
Thank you again, Crystal. All good on our end!
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