Scrolling issue with Rise courses on iPhones

Jul 07, 2020

Hi people,

I have created one course having an iframe in it.  When I have uploaded the course on LMS. We are having an issue whereby the learner can not scroll the iframe on an iPhone. 

The course is working fine on Android. Also, It's working fine on RISE Review link on an iPhone.

After Uploading on SABA Cloud, the learner can not scroll on an iPhone

Please help!

2 Replies
Alyssa Gomez

Hi Apoorv,

Androids and iPhones have different scrolling behavior. On an iPhone, you have to move your finger to scroll within an iframe. On an Android, you can keep your finger in one position to scroll the iframe and the lesson itself. 

If you would like to share a link with our team for testing, we'd be happy to lend a hand! You can open a case here.

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