Scrolling within storyline block

Hello,

I'm creating a course in Rise that includes a number of simulations that were created in Storyline. I've added these in as Storyline Blocks, and it's mostly working great. The problem I'm having, however, is that when you scroll down the page of the course, if your mouse is in the storyline block, it scrolls down to a blank space. This seems to only occur when using Internet Explorer to view the course through our LMS. Can this be avoided? 

Thanks!

6 Replies
Allison LaMotte

Hi Maxime,

I'm sorry you're also running into a problem here. Have you tested your course on SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

Maxime M

ok thank you i tried with Firefox and it's exactly the same behaviour.

Allison, for the moment i can't buy a subscription for SCORM Cloud.

Please take a look at the screenshot enclosed.

I have 2 vertical scrollbar:

- the red for the webpage itself : no problem with this one

- the blue: this one is useless because my content is already displayed

 

Could you help me ?

Allison LaMotte

Hi Maxime,

You should be able to upload a few courses to SCORM Cloud for free. Did you try doing that?

If you're unable to upload your course to SCORM Cloud for whatever reason, the best thing to do is have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!