Scrolling within storyline block
By
Samara Fogel
Hello,
I'm creating a course in Rise that includes a number of simulations that were created in Storyline. I've added these in as Storyline Blocks, and it's mostly working great. The problem I'm having, however, is that when you scroll down the page of the course, if your mouse is in the storyline block, it scrolls down to a blank space. This seems to only occur when using Internet Explorer to view the course through our LMS. Can this be avoided?
Thanks!
6 Replies
Hi Samara,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
Hello Samara,
I'm having exactly the same behaviour on my LMS. It's a storyline project. when i use my scroll wheel to down, my content disappear. Anyone could help us ?
Hi Maxime,
I'm sorry you're also running into a problem here. Have you tested your course on SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
So I actually discovered that the problem (and other issues) went away completely when using Google Chrome instead of Internet Explorer. I don't know if that helps, but that's what resolved my issues.
ok thank you i tried with Firefox and it's exactly the same behaviour.
Allison, for the moment i can't buy a subscription for SCORM Cloud.
Please take a look at the screenshot enclosed.
I have 2 vertical scrollbar:
- the red for the webpage itself : no problem with this one
- the blue: this one is useless because my content is already displayed
Could you help me ?
Hi Maxime,
You should be able to upload a few courses to SCORM Cloud for free. Did you try doing that?
If you're unable to upload your course to SCORM Cloud for whatever reason, the best thing to do is have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!