Severe problems with links in Rise modules in Workday mobile app

Nov 13, 2020

We have faced severe problems with links in Rise modules published as SCORM packages when they are located in Workday Learning and opened in Workday mobile app.

With Android mobile phones clicking a link makes Workday mobile app crash. According to our tests  SCORM modules published with other authoring tools (e.g. iSpring) work ok. So, there seems to be Rise specific compatibility problem here.

In iPhone, external links open but there is no way getting back to the module when clicking Done button. Clicking Done closes the module and takes you to the Workday course menu, and when module is re-opened it opens the link target (not the Rise module content). According to our tests this problem happens with SCORM modules published  with other authoring tools as well.

Has anybody else faced this problem? And for the Articulate team: are you familiar with the problem and any fixes coming out soon?

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