My team has a course with multiple owners and we had an incident where changes by one of the owners wasn't saved.
The first user made changes to a lesson. The second user opened the course to add some changes. There wasn't any indication that the first user was still in the course. The next user never saw the changes the first user made. The second user wasn't prompted to take control of the lesson. The second user made changes to the course that were saved. When the course was reviewed again by the first user, they noted their changes were gone.
Has anyone else had this issue and know the cause?
If you click the Edit Content button for a lesson that another author is currently editing, you’ll have the option to take control of the lesson.
If it seems like collaborators are overwriting each other's changes, our team can help you investigate. Start a new case here, and we'll take a closer look.
1 Reply
Hi France!
If you click the Edit Content button for a lesson that another author is currently editing, you’ll have the option to take control of the lesson.
If it seems like collaborators are overwriting each other's changes, our team can help you investigate. Start a new case here, and we'll take a closer look.
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