I keep getting the message "Something went wrong" every time I try to add, edit, or remove a component in my Rise course. I've tried in Chrome, IE, and Microsoft Edge.
This only seems to be happening in a specific lesson of that course. I was able to edit components in the intro to the course as well as other lessons.
I'm having this same error!! We have a deadline to publish tomorrow and cannot figure out the problem here. Did you all come up with a fix? Anything you can tell me to help?
Thanks for opening a case about this, Becca. That was a smart move! Robert recently sent you a few questions about what you're seeing. Please reply back with more details to answer his questions, and we'll help you sort this out!
4 Replies
Hi Clara, that should not be happening.
Open a technical support case here https://articulate.com/support/contact
Hi Clara,
Thanks for reaching out to Peter in your Support case about this problem. You're in good hands, and we'll do all we can to get this resolved!
I'm having this same error!! We have a deadline to publish tomorrow and cannot figure out the problem here. Did you all come up with a fix? Anything you can tell me to help?
Thanks for opening a case about this, Becca. That was a smart move! Robert recently sent you a few questions about what you're seeing. Please reply back with more details to answer his questions, and we'll help you sort this out!
This discussion is closed. You can start a new discussion or contact Articulate Support.