"Sorry. An unexpected error occurred processing the page you requested." Aug 17, 2022 By Bobby Earle O'Brien Hello! Today, out of nowhere, the links to many of the courses we developed and are hosted on our website are giving us this error: Sorry. An unexpected error occurred processing the page you requested. Is anyone else getting this error? Or possibly might know a solution to fix it? Thanks! error_message.fw.png
Crystal Horn Staff over 1 year ago08/26/22 at 5:33 pm (UTC) Hi there, Bobby. I hope you were able to find a solution on your end! That error looks like it comes from your hosting site, and it shouldn't have anything to do with your Rise 360 content. If you find out differently, please let us know!
Bobby Earle O'Brien Author Crystal Horn over 1 year ago09/13/22 at 5:20 pm (UTC) Yup, it was an antivirus protection that was updated and was blocking the files. Luckily it was an easy fix!
Luciana Piazza Staff over 1 year ago09/22/22 at 1:19 pm (UTC) Glad to hear it was an easy fix, Bobby! If you have any other questions or findings you want to share, please post in the E-Learning Heroes Community! Have a great day and happy developing ✨
3 Replies
Hi there, Bobby. I hope you were able to find a solution on your end! That error looks like it comes from your hosting site, and it shouldn't have anything to do with your Rise 360 content.
If you find out differently, please let us know!
Yup, it was an antivirus protection that was updated and was blocking the files. Luckily it was an easy fix!
Glad to hear it was an easy fix, Bobby!
If you have any other questions or findings you want to share, please post in the E-Learning Heroes Community!
Have a great day and happy developing ✨