I've added simulations I've made in Storyline to Rise many times. However, I'm creating a course right now, and this is the first time I'm seeing this issue. As users scroll past the Storyline block, this gray box shows up between the Storyline block and the subsequent block. This box sometimes shows, sometimes doesn't, sometimes it's really large and other times its just a few pixels tall. Any insight on how to get rid of it?! It's making it confusing for learners to proceed in the course.
I'm unable to view the video that you shared here. However, if you're seeing erratic behavior I would get in touch with our Support Team so they can take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
1 Reply
Hi there,
I'm unable to view the video that you shared here. However, if you're seeing erratic behavior I would get in touch with our Support Team so they can take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
This discussion is closed. You can start a new discussion or contact Articulate Support.