Storyline Block in Rise is stuck on loading icon?
Hi there. I have a user that is unable to see Storyline Blocks within my Rise courses, which are uploaded to TalentLMS. When he gets to a Storyline Block in any course, he sees the three loading dots, but it never loads (he has waited upwards of 30 minutes). No other users have experienced this issue. He is using a PC and has tried different browsers, restarting computer, disabling ad blockers, etc. with no luck. He is able to view the blocks directly through Review 360, but they just won't load in the courses. Has anybody experienced this issue or know of a way to mitigate it? Thank you!