Storyline Block in Rise Not Loading Without Play Button

I have a Storyline block in a rise course that doesn't load automatically.  Once you get to that block, the Storyline file is black and there's a play button to launch it.  However, directly below that block is a second Storyline block that does autoplay (aka, it doesn't have the play button but just loads automatically).  Is this a glitch or am I doing something wrong?

3 Replies
Alyssa Gomez

Hi, Samantha!

You mentioned you're seeing the play button while viewing the course on a PC. Does the Storyline block have audio or video on the first slide?

Browsers like Chrome and Safari have started to block the autoplay of media. This article explains why you're seeing a play button in those browsers. 

Let me know if that answers your question!