Storyline block in Rise padding / background colours
Mar 22, 2018
Hi all,
I'm having a couple of issues with some Storyline blocks that I am adding to a rise course.
1) Firstly I think there is a bug around the padding of these Storyline blocks as even when the padding is set to 'no padding', there is still a generous amount of padding still there. I would say there is at least 20px on top and 40px below. This makes for some large gaps in your course when adding Storyline interactions.
2) My second gripe is that when I try to hide the rounded border on the Storyline file there are still small grey triangles that I cannot get rid of. You can see this yourself if you have a white border on a white block background. As well as if you have a very dark block background and a dark border.
Unfortunately I have tried playing with all the colour settings I cannot make these little triangles go away.
8 Replies
Hi Stephen. Thanks for the candid feedback about needing more control over the padding behavior between blocks. Our product team is always keen to hear about customer needs, so I can certainly pass along your experience. And feel free to share any other ideas you have here!
I am having the same problem with the getting rid of the border color around a Storyline block. I have played with my player colors, changing all the main colors to white, but it always shows a gray border. This makes it impossible to seamlessly integrate a Storyline block into Rise.
I also noticed the padding issue around the Storyline block and would like it to be fixed.
Hi Michael,
I see that you've reached out to our support team as well and that Gren was able to reach back out.
I'm going to add this thread to the reports as well so that we can continue to track user impact and update you here when we can as well.
Hi!
I am also having this grey border issue. When publishing a Storyline file to a web format, it displays properly. However, after publishing the same Storyline file to Rise (with white as the specified background in both Storyline and Rise), it appears with a grey border.
What I would like to add is, this was not a problem until one of the November/December updates.
Hi Andrew,
Sorry to hear that you've run into an issue with this as well.
This has been reported and I wanted to share some information on how we define bugs and how we tackle them when they occur.
You should now be subscribed to any subsequent updates we have to share as well.
Hey Andrew!
I also wanted to add that with the new Modern Player feature, you can now adjust Menus & Controls to Off and choose the Light player theme, and you won't see a border in Rise.
Thank you, Leslie, for reporting this issue!
Alyssa,
This must be a brand new feature. I had not seen it before today, and seems to be the best solution at this point! I've already tested it with our course and it works beautifully. Thank you for your assistance!
Alyssa,
A huge thank you!! This worked for me like a charm.
Linda
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