I'm wondering if anyone else has experienced this and/or has a solution?
The issue is, within a Rise course I have a ST Block. When you go to the lesson, Rise automatically scrolls to that block. Essentially missing all the content before it.
I have provided a link below to demonstrate. Launch the course and click "Get Started."
Appreciate you sharing a link to your course! Did you publish with Flash in the publishing format?
If so, it sounds like you're running into a bug we're investigating. We found that Rise will immediately jump to the Storyline Block in a Flash-enabled browser when the Storyline content was published to include Flash output.
As a workaround, try publishing the Storyline content with HTML5 only, and let me know if you see an improvement.
Thanks for sharing what you are experiencing as well. That certainly sounds a bit different than what we saw previously.
Could you share a link to your Rise course for us to take a look? If you cannot share in the forums, you are welcome to share privately with our team here.
3 Replies
Hey Michael,
Appreciate you sharing a link to your course! Did you publish with Flash in the publishing format?
If so, it sounds like you're running into a bug we're investigating. We found that Rise will immediately jump to the Storyline Block in a Flash-enabled browser when the Storyline content was published to include Flash output.
As a workaround, try publishing the Storyline content with HTML5 only, and let me know if you see an improvement.
This behaviour is also occuring for me using Google Chrome and the Modern Player with HTML5 only. Any advice?
Hi Gavin,
Thanks for sharing what you are experiencing as well. That certainly sounds a bit different than what we saw previously.
Could you share a link to your Rise course for us to take a look? If you cannot share in the forums, you are welcome to share privately with our team here.
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