Storyline blocks in Rise aren't working for me when I open the Rise course from a web server using Microsoft Edge. Yet if I open the Rise course from my local drive with Microsoft Edge it works fine. Anyone have this same issue or know how to fix this problem?
I have shared the link and it works fine in Microsoft Edge. The storyline blocks work fine with Google Chrome when accessing the content from our webserver. The problem is that Google Chrome is incompatible with other items we open up in our Rise courses!
3 Replies
Hi Carson!
Have you tried testing the course Share link from Microsoft Edge? If so, does the Storyline block display correctly there?
Also, does the Storyline block display correctly in other browsers when you open the course from your web server?
Hi Alyssa, thanks for the quick reply.
I have shared the link and it works fine in Microsoft Edge. The storyline blocks work fine with Google Chrome when accessing the content from our webserver. The problem is that Google Chrome is incompatible with other items we open up in our Rise courses!
Thanks, Carson. Would you mind sending us the link to your Rise 360 course from your web server? We'd like to test it from our side.
If that works for you, you can send it privately by opening a case.
This discussion is closed. You can start a new discussion or contact Articulate Support.