My storyline module I imported into Rise starts playing when the user starts the Rise module. How do I keep that from happening? I want the storyline module to play when the user gets to that point in the module.
How long ago did you add the Storyline Block to the Rise 360 lesson?
We identified an issue with Storyline 360 where Rise 360 lessons jumped immediately to Storyline blocks after our last major Storyline 360 update. We released a fix for that issue on January 28th.
Do you see a prompt for a Storyline 360 update in your desktop tray app? If so, install the latest Storyline 360 update. Then, republish your Storyline content to Review 360, and reinsert your Storyline block in Rise 360.
I am having the same problem with imported Storyline slides running when the Rise module starts. I have updated Storyline and it didn't help. It is a simple slide with hotspots.
Would you mind if we had a closer look at your course? You can send us the Share link by opening a case here. Our Engineers are well-equipped to solve issues like these!
5 Replies
Hi Nathan!
How long ago did you add the Storyline Block to the Rise 360 lesson?
We identified an issue with Storyline 360 where Rise 360 lessons jumped immediately to Storyline blocks after our last major Storyline 360 update. We released a fix for that issue on January 28th.
Do you see a prompt for a Storyline 360 update in your desktop tray app? If so, install the latest Storyline 360 update. Then, republish your Storyline content to Review 360, and reinsert your Storyline block in Rise 360.
Let me know if that doesn't help!
Ok, That answered it. I have updated my Storyline for about 3 months. I will get that done. Thanks.
Let me know how it goes, Nathan! If you still run into the issue after updating Storyline, we'll take a closer look at this.
Hi,
I am having the same problem with imported Storyline slides running when the Rise module starts. I have updated Storyline and it didn't help. It is a simple slide with hotspots.
Thanks,
Jeff
Hi there, Jeff!
Would you mind if we had a closer look at your course? You can send us the Share link by opening a case here. Our Engineers are well-equipped to solve issues like these!
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