11 Replies
Alyssa Gomez

Hi Catherine! Happy to help you solve this.

Did you export the course for Web or LMS? Then, did you host the output on a web server or LMS for testing?

If not, be sure your output file is hosted on the web before you test it. You can also test the Share link for a to be sure the Storyline blocks are working correctly.

Rajah Cooper

I have an this same issue lately. It's been very random but with almost every course. (20+). I use a lot of storyline blocks in my courses and it's a roll of the dice if it works upon upload to the LMS. (Works fine in Storyline preview). I have gotten it to work after re-uploading again in some cases. Again, it's very random and very tedious. Pleas help with a solution for this!

Renz Sevilla

Hi Rajah,

Sorry to hear you're having trouble with Storyline Blocks when exporting a Rise course for your LMS.

To narrow down the issue, we can suggest testing your file on SCORM Cloud, and then enabling debug mode

Alternatively, if it's okay to share your file with us, you can start a case and we can work through those steps with you together!