We're working on a prototype using Rise where users can see all of the content (documentation, videos, simulations) we create for our software. There are multiple lessons, and as they go through them, a check mark tells them the lesson has been completed. After they log out and go back in, those check marks are gone and they don't remember where they left off. I've been reading a lot of discussions about tracking progress, but many of the solutions require a LMS, and we don't need to go that route. We want Rise to remember a user's progress. Any suggestions?
Where will you be hosting the content for users to log in? Typically an LMS handles the resume of Rise (bookmarking the users last viewed section), so if you're hosting there it would allow the user to return to where they left off. There are some items that don't save such as the Checklist in blocks, but overall the users progress and course completion should be saved.
Let us know if you hit any snags or have other questions!
Hi. We are finding that it is not exactly accurate to say that Rise allows you to return to where you left off. The export SCORM settings seem only to allow you a preset of tracking completion, or test markers. Could you please provide a more complete answer about LMS progress tracking, including which items track best (if at all)...?
If you exit a Rise course and relaunch it from your LMS, it should return you to the lesson you left off at. So if you had already scrolled to the bottom of that lesson, you'll find yourself back to the top.
Are you finding that a user completes an entire course and is returned to the course in a way that you don't expect? I'd love to know a bit more about what you're seeing to help pinpoint the issue.
Perhaps Bruce wants a master checklist as to which lessons the user has completed. I have tried doing this in Storyline using layers--I overlay a "checkmark" image which will display on the menu choice on the condition a user has passed a quiz at the end of the section. It works well for each check, but I can't s get it to work on the Quiz Menu with several lessons on a list. I have set conditions to test for each lesson to pass to display a check for that lesson, but only the last tested condition will display. Still tweaking...
Are you combining this Storyline set up with your Rise course? If you'd like to share what you've got set up so far, happy to take a look and provide some additional ideas or at least point you in the right direction!
I'm attaching the file to see if you can tell me why I can only get 1 layer to display at a time on my checklist. Only the most recently completed quiz is marked off with an X. When all are completed correctly, the Congratulations layer displays but not the X.
It looks like you have the "Hide other slide layers" setting enabled for each of the three slide layers. Simply disable this setting, and you should be good to go.
And now it is working great, with one teensy exception.I hope this is as easy to tweak. ;-)
I have now set variables for pass and fail on each quiz. Returning to the quiz menu can either allow the user to review their results when they pass, or retake the quiz when they fail. It works up until I fail a quiz (i used quiz 3), retake the quiz and then pass it. I should now get a green check on Quiz three. However, after I pass, it still shows I've failed the quiz. Interestingly, the "you passed everything" layer correctly displayed so it's only the layer not flipping back to green like it's supposed to upon passing the quiz.
This one was quite a puzzle, but with the help of my team, I think we got it sorted out!
The PassQuiz and FailQuiz variables you made were an excellent start. From there, I made some changes to your triggers, and also added a few triggers to reset the FailQuiz variables when the learner reattempts the quizzes.
Have a look at your file, run through a few tests, and let me know if it's working how you'd like it to work!
I can see where you tweaked my logic on the Main Quiz Menu page. I had set the >0 to try to establish that there was a score so the quiz had been taken but changing my or to and and setting the <80 is even better.
I failed all the quizzes several times and retook them in various orders and the triggers work as they should.
I also see on the slide layer where you reset the FailQuiz variables combined with the trigger hide layer. I suspected I had to do a reset...somewhere. An aha moment for me. I feel I have a better feel for where to place certain triggers.
Thank you so very much for your time and help. You are a rock star!!!
We are having a similar issue with Rise not tracking progress. Our users go in and work through a non restricted course, exit the course, then upon return all of thier progress (orange circles) is reset. Upon testing further, upon return the main screen says "Resume Course", but once the course is open, it's starts at the beginning, and progress lost.
I'm reading that others are having these issues with their LMS's but I'm wondering if it isn't something in Rise that needs adjusted?
Received a message from one of our learners today with a strange occurrence with tracking,
“… when I go into the module for the first time, they start halfway through and show that I have already completed a good portion of it (module 2 said I had completed 80% of the module when I first opened it).”
Has anyone else encountered something like this? (note: we name each RISE360 'course' as a 'module').
Hi JR, that's certainly odd! Is your course hosted on a learning management system (LMS)? Do all learners use their own login credentials to access the course?
The suspend_data element for a Rise 360 SCORM course tells the learning management system (LMS) where you left off when exiting the course and lets you resume later in the same place
It's so strange that a learner would begin a new course for the first time and start halfway through! If you'd like our team to help you investigate, please let us know here. We may be able to look through the LMS debug log for clues.
19 Replies
Hi Bruce,
Where will you be hosting the content for users to log in? Typically an LMS handles the resume of Rise (bookmarking the users last viewed section), so if you're hosting there it would allow the user to return to where they left off. There are some items that don't save such as the Checklist in blocks, but overall the users progress and course completion should be saved.
Let us know if you hit any snags or have other questions!
Hi. We are finding that it is not exactly accurate to say that Rise allows you to return to where you left off. The export SCORM settings seem only to allow you a preset of tracking completion, or test markers. Could you please provide a more complete answer about LMS progress tracking, including which items track best (if at all)...?
Thanks
Hi Antoine,
If you exit a Rise course and relaunch it from your LMS, it should return you to the lesson you left off at. So if you had already scrolled to the bottom of that lesson, you'll find yourself back to the top.
Are you finding that a user completes an entire course and is returned to the course in a way that you don't expect? I'd love to know a bit more about what you're seeing to help pinpoint the issue.
Perhaps Bruce wants a master checklist as to which lessons the user has completed. I have tried doing this in Storyline using layers--I overlay a "checkmark" image which will display on the menu choice on the condition a user has passed a quiz at the end of the section. It works well for each check, but I can't s get it to work on the Quiz Menu with several lessons on a list. I have set conditions to test for each lesson to pass to display a check for that lesson, but only the last tested condition will display. Still tweaking...
Hi Marcia,
Are you combining this Storyline set up with your Rise course? If you'd like to share what you've got set up so far, happy to take a look and provide some additional ideas or at least point you in the right direction!
Marcia, I'm interested in learning how you did this.
Hi, Ashley!
I'm attaching the file to see if you can tell me why I can only get 1 layer to display at a time on my checklist. Only the most recently completed quiz is marked off with an X. When all are completed correctly, the Congratulations layer displays but not the X.
Thanks for any tips/pointers!!!
Marcia
Hi Bruce!
I posted a copy of my file for Ashley to review. I'll keep you updated when this works for more than one quiz result at a time.
Marcia
Hi Marcia!
It looks like you have the "Hide other slide layers" setting enabled for each of the three slide layers. Simply disable this setting, and you should be good to go.
Let me know if that helps!
Hi Alyssa,
Yes it did! THANK YOU!!
And now it is working great, with one teensy exception.I hope this is as easy to tweak. ;-)
I have now set variables for pass and fail on each quiz. Returning to the quiz menu can either allow the user to review their results when they pass, or retake the quiz when they fail. It works up until I fail a quiz (i used quiz 3), retake the quiz and then pass it. I should now get a green check on Quiz three. However, after I pass, it still shows I've failed the quiz. Interestingly, the "you passed everything" layer correctly displayed so it's only the layer not flipping back to green like it's supposed to upon passing the quiz.
Do I need to change a state or something?
Thanks a mil!
Marcia
Hi Marcia!
This one was quite a puzzle, but with the help of my team, I think we got it sorted out!
The PassQuiz and FailQuiz variables you made were an excellent start. From there, I made some changes to your triggers, and also added a few triggers to reset the FailQuiz variables when the learner reattempts the quizzes.
Have a look at your file, run through a few tests, and let me know if it's working how you'd like it to work!
Hi Alyssa!
I can see where you tweaked my logic on the Main Quiz Menu page. I had set the >0 to try to establish that there was a score so the quiz had been taken but changing my or to and and setting the <80 is even better.
I failed all the quizzes several times and retook them in various orders and the triggers work as they should.
I also see on the slide layer where you reset the FailQuiz variables combined with the trigger hide layer. I suspected I had to do a reset...somewhere. An aha moment for me. I feel I have a better feel for where to place certain triggers.
Thank you so very much for your time and help. You are a rock star!!!
Marcia
PS I am having so much FUN with this program!!
So glad that you're having fun Marcia :) Thanks for popping back in to share an update.
We are having a similar issue with Rise not tracking progress. Our users go in and work through a non restricted course, exit the course, then upon return all of thier progress (orange circles) is reset. Upon testing further, upon return the main screen says "Resume Course", but once the course is open, it's starts at the beginning, and progress lost.
I'm reading that others are having these issues with their LMS's but I'm wondering if it isn't something in Rise that needs adjusted?
Appreciate any insight.
Hey Jen,
The best place to start if you're not sure if the issue lies within the project file or the LMS is to check your results in SCORM Cloud.
If you're able to replicate, we certainly would like to take a look and you can work directly with our support team here.
Received a message from one of our learners today with a strange occurrence with tracking,
“… when I go into the module for the first time, they start halfway through and show that I have already completed a good portion of it (module 2 said I had completed 80% of the module when I first opened it).”
Has anyone else encountered something like this? (note: we name each RISE360 'course' as a 'module').
Hi JR, that's certainly odd! Is your course hosted on a learning management system (LMS)? Do all learners use their own login credentials to access the course?
I thought so too!
We export a SCORM file from RISE360 and import to Canvas LMS. Students have individual login credentials for the LMS.
This is the only time I've heard of it, but was curious to see if anyone else had come across this. The tracking is done by browser cookies is it not?
Good question, JR!
The
suspend_dataelement for a Rise 360 SCORM course tells the learning management system (LMS) where you left off when exiting the course and lets you resume later in the same placeIt's so strange that a learner would begin a new course for the first time and start halfway through! If you'd like our team to help you investigate, please let us know here. We may be able to look through the LMS debug log for clues.
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