Translation problem in Rise - XLIFF file
I am ready to translate my first (of many) e-learnings into numerous languages. I had hoped that this would be a simple procedure, the instructions are clear and it seemed to be a straight forward process.
Unfortunately I came across a problem early on (Step 2), I couldn't seem to export the course as an XLIFF file, (my PC wouldn't allow it?). I decided to try downloading the file in Word format, which seemed to work, but created a document with no formatting at all. Now, every time I try again to export the course as an XLIFF file, it will ONLY export in Word format.
Could someone please help me with advice on how to correctly export the course as an XLIFF document?
Many thanks in advance!