Unable to Upload Image in Rise 360
Jul 29, 2019
By
Cathy Zhou
Hi, everyone,
I am unable to upload or change any images in Rise 360. Size does not seem to be the cause, since I've tried using one of the Content library images. The choice of block does not appear to be the cause, either. I tried a few different blocks that involve an image. The error message I received is:"There was an issue uploading. Please try again."
Also tried closing browser and rebooting. Nothing helped so far.
I have submitted a case. Just wondering if anyone else has run into this problem.
Thank you!
2 Replies
Hi there, Cathy. We're having an issue with images in Rise 360, currently. I'm sorry for the trouble!
We're working on it, and we'll be posting updates here.
Just an update - we've fixed the issue with images in Rise 360 and are monitoring it carefully. Please let me know if you're having any trouble!
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