Unable to upload Peek video in Rise

I recorded a short (2 min/4.10MB) video in Peek and am trying to upload it to Rise.  The error message I keep getting in Chrome and Explorer is, There was an issue uploading.  Please try again.  I have also tried using other videos that I have uploaded to SharePoint or YouTube without trouble and am getting the same message.  Any ideas on what the problem is or how I could get this video in Rise?

 

1 Reply
Crystal Horn

Hi there, Amanda.  I'm sorry you hit an error!  I did a quick test, and I was able to upload both an Articulate Review hosted video and a video from my files.  Can you delete the lesson or block that you were creating and try again?

One thing - make sure you're using a supported browser for authoring in Rise.  That includes Chrome, Edge and Firefox on your Windows system.