Updating custom fonts not working

Hi,

I have tried to update one of our custom fonts. I wanted to replace the "Bold" woff file with another. The file seems to upload fine but after clicking Save, nothing happens. The old bold font has disappeared and the new font won't show. When going back to the custom font, the file I just uploaded is not there.

This appears to be a bug.

Video attached.

1 Reply
Chino Navarro

Hi Teamet,

I am sorry about your experience with the custom fonts. Can you try the following?

1.) Create a test course and try uploading the font files there.
2.) Download a fresh copy of the font and upload it to your Rise course.
3.) Try uploading a different font into your Rise course.

Thank you and let me know how it goes.