Using Rise in firefox

I have a user who is reporting that the Rise module (quiz section) isn't working in Firefox. I have looked at the technical support which says that they are compatible. When a debug report is run, it returns this error message: "TypeError: LMSProxy.MatchingResponse is not a constructor index.html:330:10"

How can I resolve this?

12 Replies
Alyssa Gomez

Hi, Knowledge Learning! Thanks for letting us know what's going on. 

We haven't been able to recreate this issue on our end yet. You mentioned a user reported the same problem to you – have you seen it in your own testing?

I would suggest the user close and reopen the browser window, or switch to a new web browser. It could be that security restrictions on the user's computer are interfering with the Rise 360 quiz. 

Let us know if you hear another report of this problem!