Video Placholder Images are black Nov 28, 2019 By Daniel Sanders When I upload videos to lessons in Rise 360, they appear as black boxes. No placeholder images are automatically added and I cannot work out how to add them manually. Any ideas please as this looks pretty poor?
Seth Ozen over 4 years ago11/28/19 at 11:38 pm (UTC) Can you check if the first frame in your original video is blank?
SibaPrasad Padhi over 4 years ago11/29/19 at 1:09 am (UTC) This is a much awaited feature request for last 2 years. Let’s see if Articulate can add this poster frame image feature to video options?
Crystal Horn Staff over 4 years ago12/02/19 at 4:41 pm (UTC) Hi there, folks. I've added this discussion to our feature request for custom placeholder images. I'll let you know here if it gets added!
3 Replies
Can you check if the first frame in your original video is blank?
This is a much awaited feature request for last 2 years. Let’s see if Articulate can add this poster frame image feature to video options?
Hi there, folks. I've added this discussion to our feature request for custom placeholder images. I'll let you know here if it gets added!
This discussion is closed. You can start a new discussion or contact Articulate Support.