Video player dimensions

Jul 31, 2017

Hi all...

I've been experimenting with Rise videos this morning...  I have an older SL that's in 4:3 format, grabbing (via Camtasia) the video as it plays in the SL output.  But when I bring it into Rise via the Video function (not blocks), the player seems to be set for 16:9.  Is there away of changing that back to the older format?  Or if not, of changing the background color to white?

Thanks for any advice!


7 Replies
Michael Fimian

Hi Leslie,  how are you today?

That's a good idea;  currently, I'm using Camtasia 9 to capture and produce...

I played with the larger 16:9 size that the Rise player seems to expect, but am still getting a couple of dark lines, one on the top, and one on the bottom.  Would you know if these are due to the player?



Ashley Terwilliger-Pollard

Hi Michael,

I suspect Leslie is great, as she's on vacation for a few days. 😀 

I see the lines that you mentioned, and from viewing the Rise course alone, it's hard to tell what's causing them. Could you share one of the videos with me? If you need to send it privately you can also share with our Support Engineers here - and you can even send them a copy of the rise course! 

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