I have an issue with adding videos to RISE. All of the videos that I upload are muted within RISE and I (or others reviewing the course) are unable to unmute the videos. Does anyone know why this is happening or how to correct the issue? I have tried loading the videos as MP4s and AVIs but no luck either way.
I haven't run into the same issue with my own Rise courses and videos, so I'd like to know a bit more about your set up.
What browser are you working in while authoring Rise courses?
Have you noticed this in a particular lesson/block type, or all lessons/types?
Can you click to unmute while Previewing the Rise course or viewing the Share link?
If you can include a copy of a video here, I'm happy to test adding that to my own Rise courses. Also, if you can include the Share link here I can test that too.
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Hi Nathanael,
I haven't run into the same issue with my own Rise courses and videos, so I'd like to know a bit more about your set up.
If you can include a copy of a video here, I'm happy to test adding that to my own Rise courses. Also, if you can include the Share link here I can test that too.
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