In the Rise authoring mode, sometimes the texts I wrote a minute ago would just disappear without my doing anything. This has happened quite frequently so I am now alarmed.
Thanks for those details. Safari is a supported browser for authoring Rise courses, so that browser shouldn't cause any issues. Do you know if your Safari browser is up to date?
Have you tried authoring in another browser to see if the problem happens there, as well?
3 Replies
Hi Dong,
Really sorry that keeps happening to you! I'm sure that's causing headaches, so I'm glad you reached out about it.
Hi Alyssa,
To answer your questions:
1. this always happen in text block
2. I am typing
3. Using Safari
This might be something wrong on my browser if nobody else reports it.
Best,
Dong
Hi Dong,
Thanks for those details. Safari is a supported browser for authoring Rise courses, so that browser shouldn't cause any issues. Do you know if your Safari browser is up to date?
Have you tried authoring in another browser to see if the problem happens there, as well?
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