Where did the block templates go?

Aug 12, 2021

One of the designers in my team created dozens of block templates in Rise and shared them with the team. She left the company a month ago and only yesterday I noticed that I can no longer see the block templates she created. I am sure she did not delete them, so where do those templates go when someone's seat is reassigned? 

1 Reply
Crystal Horn

Hi there, Simone. When someone is removed from your team, the admin decides what happens to their content. Rise 360 block templates saved for the team should still be visible to everyone on your team unless an admin or the new owner deleted them. You can find more details here

If you need some help determining what happened when that user was removed, please reach out here and share as many details as you have. We'll be happy to help!