White box appears in Internet Explorer

Feb 13, 2020

We tested a Rise lesson in Internet Explorer.  When the user hovers over some of the images a white box randomly appears.  As the user moves the mouse around the images, the box appears in different places (both on an off the image).  This is not happening in Chrome.  Any thoughts on how to stop this from happening?

 

 

3 Replies
Eric Batson

Figured it out!  In the image caption I was entering a space to eliminate the "add a caption" auto-text.  I thought I needed to do this so that text would not show on the published product.  It turns out that this was creating Alt text box that appeared when the user hovered over the image.  It did not look like an Alt text box to me since there was no text in it.  If I remove the space in the caption, no Alt text box appears when the user hovers over the image.

This discussion is closed. You can start a new discussion or contact Articulate Support.