white screen when uploading mov file to Rise

Jan 12, 2022

Hi guys, I have 5 movies on my local drive. These are downloaded from Vimeo. 

When they are at the local drive or with vimeo codes, the thumbnail is correct. 

But when uploading file to Rise, the picture turn into a totally white screen and looks totally unprofessional. 
Do anybody know what I do wrong? I have never exp. this before. 

Thanks

Kasper

 

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