Hi, I am the admin of our Articulate Teams Account. One of our team members went on a long leave and I transferred her Rise courses to myself. I can now find her courses on my Rise view, but I cannot edit them - Rise only shows the preview mode instead of editing mode. In the course settings I am now the owner of the course, but still unable to edit it. I even made a copy of the course to see if that helps, but still the same problem. What should I do?
The person who owns the course should add you as a collaborator. Then, you'll see the course appear on your Rise 360 dashboard, and you'll be able to edit it.
Hi Alyssa, does it mean, that if a course was shared by "Send a copy" option, the recipient will always have limited functionality of the course and will not be able to upload new fonts to the course, send it to Review, generate SCORM or even just copy it to their own dashboard, so that the person could edit it properly? That`s the situation I am in right now (I am the recipient).
If so, could you please clarify, what situations "Send a copy" is supposed to be used in?
"Send a copy" is used when the original version of the course needs to remain unchanged. For example, a Rise course developed by one department in a company is shared with another department to allow them to make changes to meet their specific needs.
If another Rise user sent you a copy of a course using your Articulate 360 account email, you should automatically be the owner of that copy of the course, meaning that you should be able to do anything related to that course.
Hi Anastasia! From your screenshots, it looks like you might be a collaborator on this course, instead. That means there is just one copy of the course that everyone works on together. You'll have certain permissions as a collaborator.
Depending on what you need, here are your options:
You can ask the person who owns the course to change your role to a course manager. A course manager can do everything except edit labels, transfer ownership, and delete the course. That means you'll be able to export it and update the fonts. This will apply to the single course for everyone.
If you need your own copy of the course to edit, ask the course owner to user the send a copy feature instead. Then, changes you make won't impact anyone else's copy of the course.
Turns out the other side had added myself to the course as a collaborator, as soon as my role was changed to a course manager, everything worked fine. Thank you a lot!
Since this was posted 2 years ago and this article from Articulate says that "send a copy" allows other rise users to make any edits to their own copy, I just want to confirm that I will be able to generate SCORM for LMS with my copy after I make my own edits. Thanks!
11 Replies
Hi there, Anu. We're going to look into what's happening and email you with next steps. I'm sorry for the hangup!
Hello, I'm in the same situation how do I edit a course (link) that someone sent me. I need to add CC (vtt) content to an exiting course.
Hi Mark!
The person who owns the course should add you as a collaborator. Then, you'll see the course appear on your Rise 360 dashboard, and you'll be able to edit it.
Hi Alyssa, does it mean, that if a course was shared by "Send a copy" option, the recipient will always have limited functionality of the course and will not be able to upload new fonts to the course, send it to Review, generate SCORM or even just copy it to their own dashboard, so that the person could edit it properly? That`s the situation I am in right now (I am the recipient).
If so, could you please clarify, what situations "Send a copy" is supposed to be used in?
Hi,
"Send a copy" is used when the original version of the course needs to remain unchanged. For example, a Rise course developed by one department in a company is shared with another department to allow them to make changes to meet their specific needs.
If another Rise user sent you a copy of a course using your Articulate 360 account email, you should automatically be the owner of that copy of the course, meaning that you should be able to do anything related to that course.
Hi Karl,
Thank you for clarification, that`s what I thought too, but in my case it does not work that way for some reason :(
Hi Anastasia! From your screenshots, it looks like you might be a collaborator on this course, instead. That means there is just one copy of the course that everyone works on together. You'll have certain permissions as a collaborator.
Depending on what you need, here are your options:
I hope that helps!
Hi Crystal,
Turns out the other side had added myself to the course as a collaborator, as soon as my role was changed to a course manager, everything worked fine. Thank you a lot!
Great news! Happy to help, Anastasia.
Since this was posted 2 years ago and this article from Articulate says that "send a copy" allows other rise users to make any edits to their own copy, I just want to confirm that I will be able to generate SCORM for LMS with my copy after I make my own edits. Thanks!
Hi Joanna,
If you are the course owner, you will have access to the Export page, that will allow you to publish a SCORM for LMS.