Hi, three of my team members are getting 502 bad gateway messages when trying to access RISE this AM...all are in different locations. Anyone else experiencing this? ;(
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Same for me in Québec City. Hope it will work soon... First time that I use Articulate 360 for producing a course... little bit nervous when I saw it. Because all the sources are in the server....
All what we do have a security backup to retrieve everything in case of a technical problem ?
Could you explain what you do about it? Thanks a lot.
Hi Patricia. We are, unfortunately, having some problems with Rise. Rise is currently unavailable, and our team is investigating what's going on. You can keep up with the latest updates on their progress here: https://www.articulatestatus.com/
14 Replies
Yes, I have the same problem. Any solution?
Yes, I am experiencing this issue as well. There is a server issue from Articulate ends, not ours.
Yes, me too!
Yep. I was in it earlier today but now I'm getting this message.
Hi all,
Both Rise authoring and sharing courses with Rise share links are currently unavailable, and we’re looking into what went wrong.
We’ll let you know as soon as we have more info. We’re so sorry for the trouble!
You can also see real-time status updates here: https://www.articulatestatus.com
Click the "Subscribe" button in the upper right corner of the status page (above) if you'd like to receive notifications of status changes in the future.
Me too!
Same here - in San Diego. It's a known issue, they are working on it. They are posting on Twitter about this too.
Same for me in Québec City. Hope it will work soon... First time that I use Articulate 360 for producing a course... little bit nervous when I saw it. Because all the sources are in the server....
All what we do have a security backup to retrieve everything in case of a technical problem ?
Could you explain what you do about it? Thanks a lot.
Same here!
Same Here.
In Atlanta
Hi Patricia. We are, unfortunately, having some problems with Rise. Rise is currently unavailable, and our team is investigating what's going on. You can keep up with the latest updates on their progress here: https://www.articulatestatus.com/
We're so sorry for the inconvenience!
Working now!
Hi Brenda - it is still not working for some on my team...the online update still has status listed as degraded performance. ;(
Hi all,
The issues with Rise earlier today are all resolved. If you're still seeing an error message, can you please connect with our Support team?
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