Black background on videos May 03, 2018 By Victoria Keith I've got some screen recordings from a tablet in portrait view that i need to incorporate in to a rise project, rise is adding a black background to the videos Is there any way to prevent this? Background.PNG
Leslie McKerchie Staff almost 6 years ago05/04/18 at 3:34 pm (UTC) Hello Victoria, This is the standard background color of the new responsive player on mobile devices. I've seen some users mention editing the output files, but that's not something supported by Articulate, so I'll leave that to the community. If you'd like to share your feature request and use-case with our team, you are welcome to do so here.
1 Reply
Hello Victoria,
This is the standard background color of the new responsive player on mobile devices.
I've seen some users mention editing the output files, but that's not something supported by Articulate, so I'll leave that to the community.
If you'd like to share your feature request and use-case with our team, you are welcome to do so here.
This discussion is closed. You can start a new discussion or contact Articulate Support.