Can't load study record

Jun 15, 2018

One of our user feedbacks cannot open the learning system.

We look like he's study record is wrong.When he press enter to complete quiz,He's record be changed and Then can't load.

Please look attachments

1 Reply
Crystal Horn

Hi there, 小灶 能力派

We had an issue with the quiz as the last lesson in a course:  The user would get stuck after submitting the answer to the last question.  It didn't display results.

We released a fix for this issue this week.  Can you try exporting that course again and uploading the new version into your LMS?  Let me know if that fixes the problem!

If it doesn't, can you share your Rise course here with our support engineers?  They can work with you toward a solution!

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