Closing a storyline block

Dec 16, 2018

I’m trying to insert a storyline block in a Rise course. When I preview on my phone, there doesn’t seem to be a way to get back out of the storyline block and back to the rise page. Is this a bug or normal behavior? I tried adding an exit button to the slide and it didn’t help. Does anyone have any tips for this?

Thanks in advance!

Pinned Reply
Eric Santos

Hi, everyone!

I have some great news to share! We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:

  •  Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.

Please update Storyline 360 to the latest version to take full advantage of this feature.

If you have any questions, please let us know, and we'll be happy to help! You can reach out here or privately in a support case.

10 Replies
Alyssa Gomez

Hi Pascal,

Can you tell me more about how you want the Storyline Block to "close" when the learner completes it? What would you want the learner to see? What if the learner wants to go back and view the Storyline Block again?

With more details on what you have in mind, I can suggest some design ideas that could work for your course!

Endurance Learning

I'm running into this issue now. We have a course that uses a SL file to do a timed interaction. On mobile it does open up "full screen", In portrait view this means that the background is showing and the X to close and be able to advance can easily get lost on the background. We want to add a button in SL that allows them to exit SL but it doesn't seem to work with the exit trigger.

Repost because my previous was "Reported".


Chino Navarro

Hi Tim, there isn't a way to add a close button in the Storyline course to close the SL block in Rise 360. Thank you very much for the screenshot showing that the X button can be lost in the background. I will share this with my team, and I will circle back if we make any changes that can help.

Eric Santos

Hi, everyone!

I have some great news to share! We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:

  •  Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.

Please update Storyline 360 to the latest version to take full advantage of this feature.

If you have any questions, please let us know, and we'll be happy to help! You can reach out here or privately in a support case.