In a Rise Process interaction, you can upload a media file saved on your computer, search the Content Library, or embed media from the web.
Can you tell me more about why you want to copy/paste images into a Process Interaction? In what part of the interaction are you looking to paste an image?
It appears you are right clicking on an image on a website and selecting "Copy Image". This puts the image in your clipboard and then allows you to paste (not attach) it just as you would text into documents, emails, etc. You are then pasting it into the text section of the process step, not the media section.
However, when you copy an image from your computer, you are copying the file, not the content, so you can't paste it into text. If you were to paste it in an email, it would become an attachment.
Be aware, when you paste it into the text section it is handled as text. However, if you "upload" it to the media block it will be handled as media, which allow the user to zoom the image when they click on it.
2 Replies
Hi Elvira!
In a Rise Process interaction, you can upload a media file saved on your computer, search the Content Library, or embed media from the web.
Can you tell me more about why you want to copy/paste images into a Process Interaction? In what part of the interaction are you looking to paste an image?
Hi Elvira,
It appears you are right clicking on an image on a website and selecting "Copy Image". This puts the image in your clipboard and then allows you to paste (not attach) it just as you would text into documents, emails, etc. You are then pasting it into the text section of the process step, not the media section.
However, when you copy an image from your computer, you are copying the file, not the content, so you can't paste it into text. If you were to paste it in an email, it would become an attachment.
Be aware, when you paste it into the text section it is handled as text. However, if you "upload" it to the media block it will be handled as media, which allow the user to zoom the image when they click on it.
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