Today we released a new feature in Rise that I think you’ll appreciate—especially those of you who work in highly regulated industries! Now you can export your Rise courses as PDF files for easy printing and meeting regulatory requirements.
I see your other posts here, sorry if they were flagged! That can happen when you're posting too quickly or you're sharing a lot of attachments in a short period of time.
To clarify, you're seeing an issue with text overlapping in the Export to PDF option when there are two letter F's in a row, or a set of two letters that would appear after the letter E? Does everything in the Rise course look normal using the Preview/Share link, and it's only the export? Have you seen this in all lessons?
Thanks! This PDF and link to the course help and make a lot more sense! Am I correct in noting that the markers are gone after lesson 8, but that the images and text contained in the markers are still appearing in your PDF?
Have you noticed this only on this course, or any courses with more than a handful of labeled graphics in them? Also, in case it may be browser specific, can you let me know what browser(s) you're using to Export to PDF?
Great - it makes so much sense to provide a downloadable PDF to learners rather than having it as a default option for them. Will be a great feature for our internal development/review processes too to share a copy with the stakeholders. Cheers!
Do you have a lot of images in your course? I know I ran into a similar issue last week, that our team is looking into, where a course which had upwards of 30 high quality, detailed images and it would freeze the export to PDF.
If you think that matches what you're seeing, let me know and I can send details on how to share your Rise course with me to confirm.
Yes, the two courses I exported had about 70 pics each. I don't really need the pdf output. I just wanted to try it out and it didn't work as expected.
I exported a course to a PDF and I'm seeing inconsistent font sizes in the PDF, even though the text in the course is all the same size. Attachment 1 shows different font sizes for section headings on the same page. Attachment two shows two content pages side by side. The second page text is much larger than the first page. Any idea what's causing this? Again, it's all the same size in RISE
Thanks for the images, and I was curious if you could also let me know what lesson types each of these pages are? Also, if you're able to share a copy of your Rise course with us, please let me know! You can reach out to our Support team and they'll share directions on how to send them a copy.
These are all blocks. I'll reach out to support. Thanks!
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179 Replies
Hi Carla,
I see your other posts here, sorry if they were flagged! That can happen when you're posting too quickly or you're sharing a lot of attachments in a short period of time.
To clarify, you're seeing an issue with text overlapping in the Export to PDF option when there are two letter F's in a row, or a set of two letters that would appear after the letter E? Does everything in the Rise course look normal using the Preview/Share link, and it's only the export? Have you seen this in all lessons?
Hi Diane,
When you're using a Labelled graphic and you Export to PDF, what we'll do it:
We take a screenshot of the Labeled Graphic image with markers to get the full picture.
Then we print the Labeled Graphic image with the active marker, and print its marker contents.
It sounds like you may be seeing something different. Could you share a copy of it here so that we can take a look?
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so so so Happy!!!
Is the export to PDF feature available to learners directly? Or is it something the content authors can do and attach a printable PDF in the course?
It isn't a feature that the learner can use, it's something that the developer creates.
I’ve made the PDF available to learners by simply adding a block lesson “download course” and inserting the PDF as a “multimedia” file attachment.
Hi Diane,
Thanks! This PDF and link to the course help and make a lot more sense! Am I correct in noting that the markers are gone after lesson 8, but that the images and text contained in the markers are still appearing in your PDF?
Have you noticed this only on this course, or any courses with more than a handful of labeled graphics in them? Also, in case it may be browser specific, can you let me know what browser(s) you're using to Export to PDF?
This made my day. You guys rock.
As soon as I read the post, I planned to do the same. This feature is so great.
Hi Diane,
Can you try exporting again? We had a release to Rise moments ago that should have fixed this up!
Great - it makes so much sense to provide a downloadable PDF to learners rather than having it as a default option for them. Will be a great feature for our internal development/review processes too to share a copy with the stakeholders. Cheers!
This post was removed by the author
I tried to export two different courses. In both cases, the export never completes. All I get is the spinning progress indicator.
Hi Michael
It's working - I just tested with a 24 Lesson Rise course and it took 25 seconds to export (34MB).
Hi Michael,
Do you have a lot of images in your course? I know I ran into a similar issue last week, that our team is looking into, where a course which had upwards of 30 high quality, detailed images and it would freeze the export to PDF.
If you think that matches what you're seeing, let me know and I can send details on how to share your Rise course with me to confirm.
Impressive stuff -- thank you Articulate!
Yes, the two courses I exported had about 70 pics each. I don't really need the pdf output. I just wanted to try it out and it didn't work as expected.
Yup, that'll do it! Thanks for sharing though, as it's good to know it wasn't just the one previous course with a lot of images.
We've got this filed with our team, so we'll post here once we have more info!
I exported a course to a PDF and I'm seeing inconsistent font sizes in the PDF, even though the text in the course is all the same size. Attachment 1 shows different font sizes for section headings on the same page. Attachment two shows two content pages side by side. The second page text is much larger than the first page. Any idea what's causing this? Again, it's all the same size in RISE
Hi Ella,
Thanks for the images, and I was curious if you could also let me know what lesson types each of these pages are? Also, if you're able to share a copy of your Rise course with us, please let me know! You can reach out to our Support team and they'll share directions on how to send them a copy.
These are all blocks. I'll reach out to support. Thanks!
[CONFIDENTIALITY AND PRIVACY NOTICE] Information transmitted by this email is proprietary to Medtronic and is intended for use only by the individual or entity to which it is addressed, and may contain information that is private, privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination of this information in any manner is strictly prohibited. In such cases, please delete this mail from your records. To view this notice in other languages you can either select the following link or manually copy and paste the link into the address bar of a web browser: http://emaildisclaimer.medtronic.com
Thanks for reaching out to the support team Ella! You should be hearing from someone soon.
Great! thank you!
FYI : I realise that the feed back of the quiz does not appear. It would be awesome to add them in a futur update. Many thanks
Bug Report:
When exporting to PDF, gallery style images do not show. This is only when using Gallery style images.
Any thoughts on how to fix this?
Thanks!
Cam