Rise course will not publish to LMS

Mar 26, 2018

I am trying to publish a Rise course to Learning Source. It will not publish. I keep receiving the file type is not supported. I have added an attachment of the message I keep receiving.

1 Reply
Crystal Horn

Hi Kathy.  Thanks for sharing your screenshot - super helpful.

Rise needs both .woff and .ttf files in order to display fonts across all supported browsers.  Luke mentions here that:

global admins on the account can alter the acceptable file extension list

Can you reach out to SumTotal and confirm if that applies to you?  Let me know how you make out!

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