Hello, Seems my rise course froze and when I got back into the application all my courses are gone. Can you help with getting the courses back to my view?
When I open Chrome I can see the courses in the small view box, but when I click on it there's nothing in there.
Sorry for the snag here with your Rise courses! My team saw this post - and just fixed up your courses (before I could even ask them about it!). I'd suggest logging out of Articulate 360 and closing the browser before logging back in.
If you're still having difficulty, give me a shout! 😀
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Update..the courses don't appear in the small view box now either. :(
Hi Lisa,
Sorry for the snag here with your Rise courses! My team saw this post - and just fixed up your courses (before I could even ask them about it!). I'd suggest logging out of Articulate 360 and closing the browser before logging back in.
If you're still having difficulty, give me a shout! 😀
All is working again...THANK YOU!
I'll pass your thanks along - they spotted it and fixed it really fast!
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