I finally got authorization to try the 30-day trial. I'd like to watch the Rise Getting Started video but just a black screen appears with an X in the upper right corner. Is there a link to this?
Thanks for the link, Justin. Before, I waited for a video to appear. I ended up clicking around a bit on that black screen and it finally brought up a video with an Adam Schwarz demonstration, not the one that you provided above. I've attached screenshots.
Trying to watch this video with Adam. The images are really blurry and the audio keeps cutting out. I don't know if this is a problem with Wistia or what.
Thanks for clarifying, Cheryl. The video you referenced also qualifies as a Getting Started video! :)
Wistia uses adaptive streaming to deliver the best quality content based your Internet speed. Without interrupting playback, they'll increase or decrease that quality accordingly while the video is playing as they continually monitor your speed, and that could result in blurry video or choppy audio if they detect degraded performance. Could you try connecting to a different network to see if the quality improves?
That's the video that appears when you open Rise after a few minutes of clicking around the screen.
Unfortunately, we only have one network at work. I gave up around minute 4 after about 8 minutes. I'll just find some other videos or post questions here. Thanks, Justin.
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Good Morning, Cheryl.
The Getting Started with Rise Tutorial is a YouTube video that you can also access here.
I'm curious if you're having trouble with other embedded video tutorials like this one?
Thanks for the link, Justin. Before, I waited for a video to appear. I ended up clicking around a bit on that black screen and it finally brought up a video with an Adam Schwarz demonstration, not the one that you provided above. I've attached screenshots.
No problem with the second link you provided.
Thanks.
Trying to watch this video with Adam. The images are really blurry and the audio keeps cutting out. I don't know if this is a problem with Wistia or what.
Thanks for clarifying, Cheryl. The video you referenced also qualifies as a Getting Started video! :)
Wistia uses adaptive streaming to deliver the best quality content based your Internet speed. Without interrupting playback, they'll increase or decrease that quality accordingly while the video is playing as they continually monitor your speed, and that could result in blurry video or choppy audio if they detect degraded performance. Could you try connecting to a different network to see if the quality improves?
That's the video that appears when you open Rise after a few minutes of clicking around the screen.
Unfortunately, we only have one network at work. I gave up around minute 4 after about 8 minutes. I'll just find some other videos or post questions here. Thanks, Justin.
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