Rise not giving credit in LMS
Jul 24, 2018
By
Don Shirts
I've had several reports of learners not able to get completion credit with a Rise course even though the course shows they've completed it. So far, I haven't been able to recreate the problem and other learners in the courses have been able to get completion credit. I've contacted the LMS and they can see that the course is not reporting a score from the SCORM course for the specific learner. Does anyone have any thoughts on what might be the problem?
I've attached two images of the 100% complete and the LMS settings.
1 Reply
I would try uploading to SCORM Test Track ( google it) as it's free for developer account to test SCORM compliance. That will tell you with certainty whether it is an LMS issue or a Rise issue. Then you can go from there.
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