Rise SCORM / Litmos Buffering Problems

Mar 24, 2018

Hi,

Has anyone been experiencing video buffering issues of late when playing their embedded videos in Rise through Litmos? Basically most of my videos are stalling and not buffering properly in the user UI. They play perfectly well in Rise. I'm assuming its an issue on the Litmos side of things but just thought I'd check here if anyone else is having similar problems. I've checked this over two separate fast networks, multiple browsers, and multiple computers/users and all are having the same issue. I am considering using 3rd party video hosting software but would prefer a quick fix if possible and just to use the embedded videos for now.

Thanks,

Beck

2 Replies
Crystal Horn

Hi Beck!  A great tool for testing your LMS content is SCORM Cloud.  In addition to the insight you get from other Litmos users here, I would upload your content into SCORM Cloud and observe the behavior of your embedded video content.

If you are seeing consistent issues, please feel free to reach out to our support team for help with identifying the problem.

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