Zooming images

As well as this, I find for SVG's the images look fine imported but when you click on them to make them bigger they shrink so they're really tiny.

Hi Michael! I'm not sure that I've seen this behavior. Would you be able to share your Rise course with us here?

Hi Leslie,  how are you these days?

https://rise.articulate.com/share/1dQ6OOy46F4tBRmu

Thanks!

And I did submit it to TS...

Hi Michael - I'm well, thank you for asking.

Also, thanks so much for reaching out to our support team :) You should be hearing back soon.

What ever happened to this Zoom thread? "You should be hearing back soon." That was a year ago.

Hi there Edward! 

Michael opened a case, so he heard back from us privately. :)

Are you having some trouble with the zoom image feature in Rise? If so, tell us more about what's going on! We're happy to help you sort it out. 

Yes, I have the same issue: sometimes the zoom feature zooms out, and sometimes it zooms in. 

Would anyone be willing to share the resolution to the zoom issue?

Hi Chris and Joanne,

I’m sorry to hear that you’re both running into issues here.

The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!

Let me clear the cobwebs off my computer - and I will try to find the Rise project that had the zoom problems. Thanks!

You're welcome!

Hello:

I believe I have submitted a case, although I also saw a page stating "This page does not exist" with all of the Articulate branding on it.

I am still in this "zoom hell" with images in Rise. Some images zoom at the correct selected amount (50%, 75%, etc.). Some do not at all! I have resized images in Photoshop, plus changed dimensions of them to see if a 16:9 format is more agreeable to the software as opposed to the 4:3/square format.

This is not working.

When will Articulate release some kind of documentation to assist with this feature that is useful if working properly? Here is one of the stubborn photos attached. It ain't zoomin'. 

Thank you!

Ed

Hi Edward!

The Zoom on image click feature will zoom an image up to its original size. I recorded a short video here to explain what I mean. 

Try using this larger image file, and let me know if you see a difference in zoom behavior!

Hi Alyssa: Thanks a bunch for the time you gave in helping me troubleshoot. Another reason why in my opinion is Best in Class in service among eLearning Authoring tools.

What I had thought intuitively, since I had already been using the Enable Zoom on Image Click since the initial release, was that the other feature that has the percentage indicator (25/50/75) pertains to the percentage of zoom in, like many other software programs. You did not mention this. Is this the case?

Also, I understand that you mentioned "your original image was rather small", yet I still did not get addressed what pixel sizes to start from, and what the expectations should be.

You increases the image 400%, re-imported, it zooms in, but I still don't know what size it ends up at.

I'm sure I am not the only designer that would find this helpful.

Thanks again and looking forward to hearing from you.

Very best!

Hi Edward,

It sounds like you're referring to the Image & Text block, is that right? That block has the option to set the image size at 25%, 50%, or 75%. 

I didn't address specific pixels in my video because Rise 360 is responsive. That means that images will scale up or down to fit the width and height of your particular browser window. 

Try scaling your browser window up or down, and notice the difference in the amount of zoom. Let me know if that answers your question!