SharePoint / Mobile Player / "Cannot Access Content"

the mobile player cannot access password protected content, this is why it does not work

Thanks Phil - I suspected this was the case. Any awareness on how companies are typically pushing their Storyline modules to the mobile player? I would assume the vast majority of companies use LMSs that require credentials so I assume this is not an option. I need to figure out some solutions and I want to believe there are ways to get this done. Just not sure the best place to start or what the options might be.

Thanks!

Scott

I hope this is one thing that gets built into the mobile player in the future.  I expect some companies are not using the mobile player yet because of this.  Can you have a public area without a password that the link can only be accessed from a secure area?

We could use this approach to serve customers but not employees. With employees we need to protect against outside access.

Here are my current potential approach thoughts;

1. We do have a mobile content server. Perhaps I can zip the module up and deliver to an iPad through this. Once there I may be able to unzip or conduct an "Open-In" and open it somewhere else.
2. Perhaps there is a way to host the content on a password protected server so that once an employee logs in they no longer have to provide a password to access content. Under these conditions I wonder if the mobile player would still have issues.
3. Explore why I continue to have to supply my username/password upon entering each SharePoint web page. If I can remove this perhaps the mobile player would be able to access the content.

Hi Scott,

Yeah, the problem is that SharePoint is protecting the content behind a login, and they use the login information to control access to the content, and there isn't anyway to pass the browser session/login info from the browser to an app.  But if the content is already protected by a VPN, is protecting it via login also necessary?

As a note, the Articulate Mobile Player does support the Tin Can method for protecting content...a technical explanation of how this works can be found here:
http://www.articulate.com/tincanapi/  

-Dave

Scott/Dave,

Were you able to resolve this? I'm trying to link to ishare content to demo on ipad. Thanks!