Hello! The answer must be really obvious, but I can't sort it. I need to delete some custom blocks that were made by a previous user. That user no longer has acc...

Cant edit content blocks in an existing course.

Hello, Just wanted to delete some block templates created by a now inactive user within Rise I noticed that I can not delete those templates. Do you have a...

I added a block from the "Block Template" part of Rise. Rise started to add the block then it froze. It is stuck on "Inserting Template". I tri...

Hi fellow designers, I use Vyond to make GIFs and Illustrator for graphics, but I am struggling to find the right dimensions for a full-width image so that it can...

I love the Labeled graphic block in rise 360. Just wondering, do we need the arrows to navigate the previous and next markers (see image below)? I think we don't ...

Hello, When switching to German within tab "Labels" I can not change the hint "click to flip" in German (for the flipcards). Do you know how I can change t...

Good morning everyone, is there anyone out there who would be willing to help me with a small RISE project? Do you know anyone who could help? Happy of course to pay y...

I'm new to learning Rise 360. How do you insert an image directly after a line of text? I have several instructional steps and would like to add an image a...

Hello, When using the Quotes block with Variants A/C/D it adds Quotes with the before/after pseudo elements. That is nice and all but then format changes applied to th...

Hello there, i reach out to you for 2 errors. 1.When trying to download XLIFF file for translation I get only .XLF Not sure the translators can work with that, as prev...

I am creating a course where all learners need to view majority of the content. However, there is some state specific content. When the learner gets to something that ...

Hi everyone! quick question -- I am looking for a LMS that supports AICC, SCORM 1.2, SCORM 2004, and xAPI (Tin Can API). I am trying to track learner progress f...

I am trying to upload some specific video tutorials as a PDF and the message for some of them is "unspecified developer" so that I am unable to open them. Yet I ...

Good morning. When trying to upload a photo (tried several different file formats) from my computer, an error message appears with no details on what the issue is. Can...

Is there a way to create a checklist in Rise that maintains the user's progress if they exit? We've tried using the checkbox list, but they clear out when the us...

Rise 360 is stuck processing an image change from content library. I hit cancel with no result. Tried closing and opening still stuck. Any advice wou...

When I use a 'numbered list' in Rise the text is not centered to the bullet. Is there anything I can do about it? I attached an example image to illustrate what I'm ta...

Hello, I have added a person as collaborator to all my courses and then my license my revoked by my org as I moved to a new team. Can I still add a third person a...

I am building a course in our Canvas LMS. It consists of pages. Each page is a Rise 360 course. I have activities in between the Canvas pages. The import from RI...