We are new to 360 this year, and we're trying to find the best way to store and pass access to courses built in Rise. Storyline has the .story file, so we can store it...

Hello Brains Trust! Can you advise how I might be able to access a Rise course that someone else has created now that they've left the organisation? Is it possible? If...

We've been having an issue lately where the Rise courses loaded into our LMS are not being marked "complete" for our users when they have finished the course. Without ...

I need to create a quiz based on a document.  Can I upload the document so it is available as a resource and linked within the quiz so it can be accessed for review du...

Hello, I have a page in Rise where I have audio as well as interactive items such as the drop down menus and tabs. When I click on a tab or drop down the audio stops....

Hi all! I have multiple Rise projects that need to be translated into different languages using an in-house translation team. The problem is that the team requires a W...

As soon as I open a course and close it the date below the course title is updated by today. I prefer not to see that date at all. How can I hide it? Could not find ...

Is it or would it be possible to remove Rise courses from Articulate Server and reupload them again if needed? I am an owner of a private license with a fixed storage...

I've created a SCORM 2004 4th Edition test package with Rise. It's a very short 2 page course with some basic blocks of text and a 1 question quiz. The passing score i...

I do an initial publish of a Rise course to review in 360.  It works fine. However, the next time I publish and go to review, it "freezes."  I'm not having issues on ...

My Rise course title in the side bar is dropping off the letter s in the title word -Accommodations. It looks like this: Accommodation s Is there a work-around for t...

Hi I would like users of my Rise 360 course to be able to write responses in text fields to questions I have posed in my blocks. Is this possible? I think I may need ...

Hi there,   can someone please advise what the photo dimensions need to be for the Cover photo?   We are using Sum Total LMS and the phot we are using is not rende...

I am working with RISE 360 and trying to make it more web like and less course like. In watching Tom's session today on RISE Production tips, he mentioned using button...

Hey all, I am experiencing a very strange behavior when editing text in my Rise blocks: when typing, from time to time I get kind of unprompted "undo" effect - the typ...

Hello I was able to make the custom settings in Rise such as add a logo, picture, custom color, font, etc.  But everytime I start a new course, these settings disappe...

Hi everyone, Having an issue where we added a note block at the very end of the course. The block displays properly in preview mode in Rise, but does not display once...

I want my attachments in Rise to download to the computer, not open in another tab. Is this possible? I have some png files that I want people to be able to download.

My company just updated our Brand colors and I am trying to update my Hex Codes in Rise, it will not allow me to change the current hex code.  Every time I change it a...

I am getting a message when I access my course - Unlicensed copy of the Froala editor. Use it legally by buying a licence. Has anyone else seen this message before? ...