E-Learning Heroes Community Guidelines

Did you know that Articulate, creator of the industry-leading Articulate 360 platform, is also the founder of E-Learning Heroes, the world’s largest community for course creators? We built E-Learning Heroes to be a friendly, welcoming space for all e-learning professionals—customers and non-customers—because everyone deserves opportunities to learn and grow.

One of the things e-learning professionals appreciate most about E-Learning Heroes is the supportive, respectful environment. To maintain this environment, we ask that you follow these simple guidelines along with our Terms of Use to make sure the community stays a safe place for everyone.

Be transparent

E-Learning Heroes is your go-to spot for developing your professional network. Follow these guidelines to participate in the community:

• Set up your community profile with your real name (not a pseudonym) 
• Don't use any company logo, name, or product name in your profile name or photo (including Articulate's).
• Use one of the default avatars, a real photo of yourself, or another image that belongs to you as your profile photo. 
• Avoid creating multiple profiles.
• Don’t share someone else’s work or content as your own. That’s plagiarism—and it’s not okay.
• Don’t use AI (Artificial Intelligence) to generate discussions or replies. 

Be respectful

The E-Learning Heroes community welcomes people from all walks of life and we want everyone to feel safe sharing their perspectives. To do your part in creating this sense of safety, express your opinions and ideas in a way that’s kind, considerate, and professional: 

• Never use explicit, offensive, or rude language. Avoid making accusations or insults directed at other community members or Articulate employees. 
• Don’t repeatedly send messages to community members or Articulate employees about the same topic or continue to reach out after they’ve asked you to stop.
• Don’t use the community to hack or encourage others to disrupt or disable Articulate products or services.

Before you post or send anything, think about how others could perceive it. With the real-time web, there is no “Undo” button. If something makes you even slightly uncomfortable, figure out what needs to be changed, fix it, then post. 

Remember: you’re legally responsible for any content you post and may be liable if your posts are found defamatory, harassing, or in violation of any applicable law or our Terms of Use.

Be helpful

The best communities are full of genuine people giving advice, support, and inspiration to one another out of the kindness of their hearts. Help us keep E-Learning Heroes the friendly, helpful space it’s always been. To do that, please don’t post or send messages that are:

• Duplicative.
• Unrelated to the discussion topic.
• Blatantly promotional or spammy.

Keep it safe

We want E-Learning Heroes to remain a trustworthy space for sharing. E-Learning Heroes members must be at least 18 years old and should never link to inappropriate, discriminatory, violent, or illegal content, viruses, or malware.

Don’t share confidential or proprietary information

The community is open to the public, so anyone with internet access can view anything you share. With this in mind:

• Don’t share contact information—whether yours or someone else’s—such as your phone number or address.
• Don’t share courses or files containing proprietary content you don’t have permission to share publicly.

Articulate isn’t responsible for the security, confidentiality, or use of content you share on E-Learning Heroes.

The Bottom Line

To ensure our community continues to thrive, we reserve the right to delete content or close the E-Learning Heroes account of any member who doesn’t respect these guidelines. 

If you notice anything inappropriate, please click on the Ellipsis button next to the reply or the Gear icon in the upper right-hand corner of the post and choose “Report” from the drop-down list to flag it for review by Articulate staff. Here’s what those areas look like:

If you have questions or notice anything inappropriate, reach out to support@articulate.com. 

Please visit our E-Learning Heroes (ELH) FAQs page for more community-specific information.