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651 TopicsStoryline 360: Adding Alternative Text for Screen Readers
Storyline 360 supports alternative text (alt text) for slide objects so your courses are accessible to learners with screen readers and other assistive technologies. In this user guide, you'll learn best practices for writing alt text and three ways to add alt text in Storyline 360. Best Practices for Writing Alt Text Using the Media Library Using the Focus Order Window Using the Size and Position Window Best Practices for Writing Alt Text Non-text content needs alternative text (alt text) to describe its meaning to learners using assistive technologies. Add alt text to objects that convey meaning or context to the learner. Purely decorative images and shapes can be hidden from accessibility tools to prevent unnecessary announcements that can fatigue screen reader users. Our on-demand webinar, How to Write Alt Text for E-Learning, offers more specific strategies. The following tips for writing good alt text can help you get started: Be descriptive and specific. Clearly describe the content, function, and context of the image. You should have enough detail that someone who cannot see the image will still understand its purpose. Don’t include repeating phrases like "image of" and "graphic of.” Screen readers announce this by default. Keep it short. Aim for brief descriptions that convey the essential information. We recommend that alt text be less than 150 characters. Write clearly. Abbreviations and excessive punctuation marks may confuse screen readers, so use complete words and limit punctuation to guarantee clarity. For example, *** will be read literally as “asterisk, asterisk, asterisk.” Using the Media Library The media library makes it super easy to add alt text to all the images, characters, and videos in your project. Open the media library by going to the View tab on the Storyline ribbon and clicking Media Library. Select an image, character pose, or video in the asset grid on the left side of the window. Enter alt text in the details pane on the right. Learn more about managing alt text in the media library. Using the Focus Order Window The Focus Order window lets you customize the order in which slide objects are navigated with a keyboard and read by a screen reader. You can also use the Focus Order window to manage alt text for all your slide objects. Here’s how: Open the slide you want to customize in Slide View. Go to the Home tab on the Storyline ribbon and click Focus Order. When the Focus Order window opens, enter text in the Alternative Text column. Click Save when you’re finished. Here are some tips for working with alt text on the Focus Order window: All objects for the slide will appear in the Focus Order window, including objects from layers and slide masters. Although slide master objects appear in the focus order window, you'll need to switch to Slide Master View (press F4) to set their alt text. Right-click each object on the slide master, click each object on the slide master and choose Accessibility. If a non-text object doesn’t have alt text, screen readers will read the name of that object as it appears in the timeline. The alt text for a text object defaults to the content within it. If you don’t want an object to be read by screen readers, select it in the list, then click the Remove button in the lower left corner of the window. (This doesn’t delete the object; it just hides it from screen readers.) If you’re using the modern player, you can add alt text to your course logo in your player settings. Learn more about using the Focus Order window. Using the Size and Position Window The Size and Position window lets you control an object’s height, width, rotation, scale, crop, and location. You can also use the Size and Position window to add alt text to the selected object. Right-click the object you want to edit, then choose Accessibility. Keep the Object is visible to accessibility tools box marked. Enter text in the Alternative text field, then click Close. Here are some tips for working with alt text on the Size and Position window: When writing alt text, you’ll see a dynamic character count and a tip not to exceed 150 characters. (While there isn't a character limit for alt text, it's best practice to keep it concise.) If the visibility box is checked for a non-text object without alt text, screen readers will read the name of that object as it appears in the timeline. If the visibility box is checked for a text object, screen readers will read the content within that text object. If you’d prefer to hide the selected object from screen readers altogether, uncheck the visibility box. If you’re using the modern player, you can add alt text to your course logo in your player settings. Learn more about using the Size and Position window.2.2KViews1like0CommentsReach 360: View Course Reports
Select the Courses tab to display a list of all current and completed training for your account. You can sort them by title, number of learners enrolled, or average quiz score. Selecting an item takes you to the individual report. Viewing the Dashboard Viewing the Status Tab Viewing the Activity Tab Viewing the Dashboard On the individual report, you’ll see a dashboard at the top with the name, number of lessons in the training, and learner statistics. If the training's been deleted, you'll be able to delete the report as well. The learners widget gives you at-a-glance insight into how learners enrolled in the training have progressed. The color ring updates to reflect the number of completed, in-progress, and unstarted learners. Next to the widget, you’ll see a breakdown of that same status information. Listed next to that is the total number of hours spent learning. If the training has a tracked quiz required for completion, you can view the average quiz score along with a link to the question-level report by selecting it in the list. Click the arrow next to the title to return to the main Courses tab. Viewing the Status Tab The Status tab lists learners currently or previously enrolled in the training, sortable by status, duration, quiz score, progress, last activity, and due date statistics. In the due date column, overdue training is displayed in red. Use the drop-down menus to filter the current view by time period, groups, or learners. You can also see the date a learner enrolled and if they enrolled themselves. This report is exportable. Note: Progress isn't displayed for Storyline 360 or third-party courses. Expand a row to see the learner’s activity. This includes activity date and duration, how many lessons were viewed, and any quiz scores for the session. You’ll see 15 rows of activity. If there’s more to see, the Show all activity link displays. This takes you to the activity tab where you’ll see all historical activity for this learner. Below the activity, there's a link to download the user's course completion certificate. Custom Learner Profile Fields Expand a learner record to see their custom learner profile fields, if any. These fields are also included in the exported course report CSV, even if the learners included in the report don't have the custom fields as part of their record. Viewing the Activity Tab The Activity tab is where you’ll see everything learners have done in this training. It’s sortable by date, duration, number of lessons viewed, and quiz score. In the quiz score column, you'll see values in red for failed attempts, green for successful attempts, and black for training with completed quizzes that are still in progress. Use the drop-down menu to filter the current view by individual learners or groups. This report is exportable.741Views0likes0CommentsReach 360: View Learning Path Reports
Select the Learning Paths tab to see all the learning paths for your account. At a glance, you’ll see how many training items each learning path contains, as well as how many learners are enrolled. Click a row to select a learning path and view its dashboard as well as enrollee and course reports. Viewing the Dashboard Viewing the Status and Courses Tabs Viewing the Activity Tab Viewing the Dashboard On the individual learning path’s report, you’ll see a dashboard at the top with the learning path name, number training items in the learning path, and learner statistics. If the learning path has been deleted, you'll be able to delete the report as well. The enrollees widget gives you at-a-glance insight into how enrolled learners are progressing through the training. The color ring updates to reflect the number of completed, in-progress, and unstarted learners. Next to the widget, you’ll see a breakdown of how they’re progressing through the learning path. On the right-hand side of the dashboard, you’ll see the cumulative number of hours spent learning. Click the arrow next to the learning path title in the dashboard to return to the main Learning Paths tab. Viewing the Status and Courses Tabs On the Status tab, use the drop-down menus to filter the view by time period, learner, or group. On the Course tab, you can filter by training. You can export the reports for each learning path to a PDF. The Status tab has a roster of all learners currently and previously enrolled in the learning path. It lists their progress status in the learning path, how much total time they’ve spent on the learning path up to completion, when they enrolled (and if they self-enrolled), last activity, and next due date (if applicable). Once a learner has completed a learning path, retaking it won’t change these metrics. Select a learner to expand the row. Here you’ll see the individual statistics for each course in the learning path, including their progress status, time spent on the training, their latest quiz scores, and when they last accessed the training. You can’t rearrange the data in these columns like you can in other reports. The data contained here contains only those learners enrolled in the learning path. Below the activity, there's a link to download the user's course completion certificate. To see data for individual enrollments, click the Courses tab to access the individual reports for the training that makes up the learning path. On this tab, you’ll see the number of lessons as well as how long learners have spent on it for each training. Viewing the Activity Tab The Activity tab is where you see everything learners have done in this learning path. It’s sortable by title, date, duration, number of lessons viewed, and quiz score (with red or green values for failed and successful attempts). Filter this view by groups, learners, or training using the drop-down menus. This report is exportable.264Views0likes0CommentsReach 360: View Learner Reports
The Learners tab lists all users ever registered to your account, including users you’ve removed. You can sort the main list by name and total number of enrolled courses. Select a learner to access their individual report. There are three major parts to an individual learner’s report: the dashboard, status tab, and activity tab. Return to the main Learners tab by clicking the arrow next to the learner’s name in the dashboard. Viewing the Dashboard Viewing Status and Activity Viewing the Dashboard On the individual learner’s report, you’ll see a side panel listing their name, email address, and learner profile fields (if any). Below that, the dashboard widget tracks the training in which they’re enrolled, with the color of the ring reflecting how many training items are completed, in progress, or not started (overdue training is listed on the status tab). Next to the widget, you’ll see a summary of how they’re progressing through the training in which they're enrolled. To the right is the total number of hours they’ve spent learning since they joined your team. Note: Course progress isn't displayed for Storyline 360 or third-party courses. Viewing Status and Activity Note: For both the status and activity tabs, use the drop-down menu to search for a specific course or filter the current view by selected training. Status The Status tab lists all of the learners’ currently enrolled and completed training, sortable by name, status, duration, quiz score, course progress, last activity, and due date. In the due date column, overdue training is displayed in red. You can also see the date they enrolled and if they enrolled themselves. Filter this view by course using the search field. This report is exportable. Expand a row to see the learner’s activity for that specific training. This includes activity date and duration, how many lessons were viewed, and any quiz scores for the session. You’ll see 15 rows of activity. If there’s more to see, the Show all activity link displays. This takes you to the activity tab where you’ll see all historical activity for this user in the selected training. Below the training activity, there's a link to download the user's course completion certificate. Activity The Activity tab is where you’ll see everything a user has done in Reach 360. It’s sortable by training name, date, duration, number of lessons viewed, and quiz score (with red or green values for failed and successful attempts). This report is exportable.537Views0likes0CommentsReach 360: Manage Your Learner Profile and Settings
Your profile, by default, displays your initials. Clicking the icon gives you access to profile settings as well as help and support options. Here, you can upload a picture, select your default language, change your name, and update your email address. Note: If your role is something other than learner, your Reach 360 profile is read-only. Make changes to your profile in the Articulate 360 account management console. Learners who create an account with Google Authentication can't modify their e-mail address. If your account is managed via SSO, you'll need to contact your Reach 360 admin to make changes. We take security seriously at Articulate. That’s why we send an email to your new address to verify changes before updating your profile. To reset your email or password, we send a link to your verified email address with the steps you’ll need to complete. Tip: Passwords must contain at least 8 characters, including a lowercase letter, an uppercase letter, and a number. Your name can't be part of your password. Trying to delete your learner account? Please reach out to your training manager to be removed from training. You can request that we delete your personal information by submitting a case here. Update Your Profile Photo Learners, replace the default profile icon with your own picture by clicking Upload Photo and selecting an image you’d like to use. Use the zoom slider and move the picture until your image fits in the profile photo outline. Click Save to update your profile. If your image looks blurry, it might be too small. Try picking a photo with a higher resolution or zooming out. Note: If your role is something other than learner, you'll change your profile picture in the Articulate 360 account management console. Select Default Language Select your default learner language from the drop-down menu. This translates the user interface (UI) for the Learn tab. You'll also receive default notification emails in your selected language. Notification emails modified by your Reach admin aren't translated. Current languages include: Brazilian Portuguese English (UK) Mexican Spanish Canadian French Finnish Norwegian Danish French Portuguese Dutch German Spanish English (US) Latin American Spanish Swedish Note: UI translation doesn't extend to the Analyze or Manage tabs. Manage Integrations The integrations section is where you connect Reach 360 with tools you use every day. If your organization has the Reach 360 app installed in their Slack or Microsoft Teams workspace, click the appropriate Add to button to connect your Reach 360 profile. Once connected, you'll receive in-app training notifications and more.1.1KViews0likes0CommentsStoryline 360: Adding Transitions to Slides and Layers
Storyline 360 has a library of transitions to give your slides and layers a professional touch. When used strategically, transitions can even convey a sense of movement, pace, and direction. Adding Transitions In Slide View, select the base layer or a supplemental layer in the Slide Layers panel. Go to the Transitions tab on the Storyline ribbon and choose a transition from the gallery. Note that Push and Uncover transitions aren't available for layers. You can choose the direction of most transitions. Select your choice from the Effect Options drop-down. Adjust the speed of your transition by entering a time (in seconds) in the Duration field. To use the same transition elsewhere, click Apply to All. If you're on the base layer of a slide, it'll apply the same transition to the base layer of all other slides in your course, including slide masters. If you're on a layer, it'll apply the same transition to all other layers for the current slide. (You can apply different transitions to different layers on the same slide, if you'd prefer.) Tip: You can also apply transitions to slide masters and feedback masters.879Views0likes0CommentsStoryline 360: Customizing the Focus Order of Slide Objects
Sometimes it’s helpful to change the focus order of your slide objects to improve keyboard navigation and make your course accessible to learners with screen readers. With Storyline 360, it’s easy to do. Tab & Reading Order The Focus Order window controls the tab order of interactive objects, such as buttons and markers, as well as the reading order for non-interactive objects, such as text and images. Customizing the Focus Order Removing Objects from the Focus Order Restoring Objects to the Focus Order Resetting the Focus Order to Its Original State Adding Alternative Text for Screen Readers Customizing the Focus Order Open the slide you want to customize in Slide View. Go to the Home tab on the Storyline ribbon and click Focus Order. When the Focus Order window opens, select the option to Create a custom focus order in the upper left corner. To change the focus order of an object, select it, then use the Up/Down arrows in the lower right corner or drag it to move it to a new location in the list. (Storyline 360 will highlight the selected object on the slide with a red outline, so it’s clear which object you’re editing.) When you’re finished, click Save. Tips: You can select multiple objects, then move them all at once. The default focus order is left to right and top to bottom. All objects for the slide appear in the Focus Order window, including objects from layers and slide masters. If you add new objects to the slide after customizing the focus order, they appear at the bottom of the list. The focus order controls the reading order of text and images for screen readers. You can't customize the focus order of player navigation elements, but you can skip them when you're tabbing through a slide with a screen reader. Removing Objects from the Focus Order It’s a good idea to remove objects from the focus order altogether if they aren’t crucial to the context of the slide. For example, you might remove background design elements from the focus order so learners won’t have to repeatedly press the Tab key or screen reader navigation keys to advance to important elements, such as captions and text-entry fields. To remove an object from the focus order, select it in the list and click the Remove button in the lower left corner of the window. Removing an object from the focus order doesn’t delete it from the slide. It only hides it from keyboard navigation and screen readers. Tips: You can select multiple objects, then remove them all at once. To remove a slide master object from the focus order, you'll need to switch to Slide Master View (press F4). Right-click the object and choose Size and Position, then select the Accessibility tab and uncheck the visibility box. Restoring Objects to the Focus Order To restore an object to the focus order that you previously removed, click the Add button in the lower left corner of the window and select the object you want to restore. To restore all objects at once, click the Add button and choose Add all objects back to the focus order. Resetting the Focus Order to Its Original State Need to start over? Just mark the option to Use the default focus order at the top of the window or click Reset Order at the bottom of the window. Here’s the difference between the two: Use the default focus order: This option resets your focus order and remembers your custom order in case you want to switch back. Reset Order: This option resets your focus order but doesn’t remember your custom order. Both options reset only the objects currently in the focus order list. They don’t restore objects you previously removed. See Restoring Objects to the Focus Order. Adding Alternative Text for Screen Readers To add alternative text for screen readers, enter text in the Alternative Text column on the right side of the focus order window. If an object doesn’t have alternative text, screen readers will read the name of that object as it appears in the timeline. Screen readers won’t read objects that you’ve removed from the focus order. Although slide master objects appear in the focus order window, you'll need to switch to Slide Master View (press F4) to set their alternative text. Right-click each object on the slide master, choose Size and Position, and select the Accessibility tab. Tip: You can also manage alt text in the media library and on the Size and Position window.4.1KViews0likes0CommentsStoryline 360: Working with Triggers
Triggers make things happen. They're the keys to creating activities in Storyline 360. And we made them super easy to use so that you can build interactions without any coding at all. Just choose an action and decide when you want it to occur. For example, you might change the state of a character when the learner clicks a button. Adding Triggers Adding Conditions to Triggers Managing Conditions Understanding the Sections in the Triggers Panel Selecting Multiple Triggers Editing Triggers Disabling Triggers Copying and Pasting Triggers Copying Triggers by Duplicating Objects Pasting Conditions Across Triggers Deleting Triggers Rearranging Triggers Grouping Triggers Collapsing and Expanding Objects and Sections Adding Triggers At their core, triggers are pretty simple. A trigger has two main elements: What action occurs? When does it happen? To create a trigger: Click the Create a new trigger icon in the Triggers panel, or go to the Insert tab on the ribbon and click Trigger. The trigger wizard will guide you through the process using a series of drop-down lists, as shown below. Select the action you want to occur and fill in the related parameters, such as the object that’s affected. For example, you might change a character’s expression. Choose when you want it to happen—e.g., when the learner clicks a button. Optional: You can add conditions to your trigger so it only occurs in certain circumstances. Learn more about conditions below. When you’re done, click OK. Adding Conditions to Triggers You can add one or more conditions to trigger an action only when certain criteria are met. If the trigger wizard isn’t already open, double-click the trigger you want to edit in the Triggers panel. Click the + if drop-down list on the Conditions card to add your first condition. A condition can be based on a variable, an object on the slide or any of its layers, or the window in which the slide is displayed, as shown below. After selecting a variable, object, or window, click the underlined portions of the conditional sentence and make your selections from the drop-down lists. For example, you might want your trigger to occur only on the condition that the state of a button is not visited, as shown below. Repeat the steps above to add as many conditions as you need. Then decide how your conditions should interact. Should they be AND conditions where all the conditions must be met? Should they be OR conditions where only one condition must be met? Or should they be a combination of both? Click AND or OR to switch back and forth, as shown below. You can create conditional triggers with alternative actions by adding an optional "else" action. In the trigger wizard, click + Add Else. Storyline 360 automatically adds a default action based on the main action. Click the default "else" action to change it to a different one if you'd like. Click OK to save your changes. Managing Conditions Learn how to reorder, duplicate, and delete conditions: Reorder Conditions You can change the order of conditions in the trigger wizard by dragging them up and down the list. Duplicate Conditions When you need multiple conditions that are similar, save time by duplicating them. Create the first condition, as shown above, then hover over it and click the Duplicate Condition button that appears. Use the inline editing lists to tweak the new condition as needed. Delete Conditions Hover over the condition you want to delete and click the Remove Condition button that appears. Understanding the Sections in the Triggers Panel It’s helpful to know how the Triggers panel is arranged so you can quickly find the triggers you’re looking for. The Triggers panel is divided into sections based on the “when” parameter in your triggers. The following table lists sections in the order they appear in the Triggers panel. Section Description Slide Triggers Slide triggers always appear at the top of the Triggers panel. They often rely on the timeline of the slide or layer—e.g., when the timeline starts, ends, or reaches a certain point. Key Press Triggers Key press triggers occur when the learner presses a specific key after clicking the slide or layer. Variable Triggers Variable triggers occur when a variable changes. For example, you might show a layer when a true/false variable changes to true. Unassigned Triggers If you accidentally leave the “when” parameter blank, your trigger will appear in this section so you can immediately see which triggers are incomplete. Object Triggers Object triggers apply to objects on the slide (images, characters, text boxes, etc.), and they generally occur when the learner performs an action, such as clicking a button, hovering over a hotspot, or dragging an object. Object triggers can also occur when other events take place—e.g., when the state of another object changes, an animation completes, or an object leaves the slide. Player Triggers Player triggers always appear at the bottom of the Triggers panel. They apply to the built-in navigation buttons: Previous, Next, and Submit. Here’s an example of the Triggers panel with each of the sections defined above: Selecting Multiple Triggers Select multiple triggers and edit them all at once. Easily copy and paste, move, disable, and delete triggers in bulk. Here are five ways to multi-select triggers: Click an object on the slide to select all the triggers associated with it. In grouped view, click a "When …" event to select all the triggers in that group. Ctrl+click to select multiple triggers that aren't next to each other. Shift+click the first and last triggers in a series to multi-select all the triggers in between. Press Ctrl+A to select all the triggers in a section of the triggers panel, such as Slide Triggers or Object Triggers. Editing Triggers You can easily edit your triggers right in the Triggers panel. Click the segments of each trigger description, and then choose an option from the drop-down list or enter a value in the field. Here’s a demo: You can also edit triggers in the trigger wizard. Just double-click the trigger you want to edit. Or, select the trigger and click the Edit button at the top of the Triggers panel. After making your selections, click OK to save your changes and close the trigger wizard. Disabling Triggers Temporarily disable individual triggers when you’re troubleshooting an interaction that isn’t working or when you’re experimenting with new ideas. Simply hover over the trigger you want to disable and click the Disable Trigger icon that appears (it looks like a lightning bolt with a slash through it). Click the icon again to re-enable your trigger. When a trigger is disabled, its text is struck out so you can tell at a glance that it’s disabled. Disabled triggers won’t work in your published output. If you need them to work, remember to re-enable them before you publish. Copying and Pasting Triggers Save time by copying and pasting triggers from one object to another. Then make any necessary adjustments to the new triggers. Select the trigger you want to copy in the Triggers panel. Copy the trigger by pressing Ctrl+C on your keyboard or by clicking the Copy button at the top of the Triggers panel. Select one or more objects on the slide where you want to paste the trigger, then press Ctrl+V on your keyboard or click the Paste button. If you need to tweak the pasted trigger, click the segments you need to edit in the Triggers panel or double-click the trigger to open it in the trigger wizard. See the section above to learn more about editing triggers. Copying Triggers by Duplicating Objects Another way to quickly copy triggers is to duplicate an object that already has the triggers you want. Just select the object on the slide and press Ctrl+D on your keyboard. This is helpful when you need several variations of an object that you’ve already customized to fit your course. For example, let's say you need several buttons that look the same and perform similar actions. Pasting Conditions Across Triggers Save time by copying conditions from one trigger and pasting them on another. Copy the trigger that has the conditions you want to reuse. Select one or more triggers where you want to paste the conditions. Right-click the selected trigger(s), scroll to Paste, and choose Paste Conditions from the context menu. Deleting Triggers To delete a trigger, select it in the Triggers panel and do any of the following: Press the Delete key on your keyboard. Click the Delete button at the top of the Triggers panel. Right-click the trigger and select Delete from the context menu. Rearranging Triggers You can add triggers to slides, layers, and slide masters. You can also add multiple triggers to a single object. The order of all these triggers is important and determines when they execute. Slide master triggers execute before slide and layer triggers. When there are multiple triggers on the same object that are triggered by the same action (e.g., when the learner clicks a button), triggers execute in the order they appear in the Triggers panel. To reorder triggers, use the Up and Down arrows at the top of the Triggers panel, or simply drag triggers up and down the panel with your mouse. Grouping Triggers You can group triggers together by event (e.g., when the learner clicks a button or when the timeline starts) so triggers are easier to see and understand. They’re also easier to troubleshoot if your interaction isn’t working the way you expect. To group triggers by event, mark the Group box at the top of the Triggers panel. Uncheck the box if you want to ungroup your triggers. Here’s a comparison of the same triggers ungrouped on the left and grouped on the right. Collapsing and Expanding Objects and Sections Collapse all the triggers for an object or even an entire section of the Triggers panel when you need to focus on specific triggers. Click the triangle to the left of an object to collapse or expand its triggers. Click the arrows to the right of a section to collapse or expand the whole section, such as Slide Triggers or Object Triggers. Want to learn more about working with triggers? As an Articulate 360 subscriber, you have unlimited access to live online training webinars and recorded videos on a variety of e-learning topics. Check out Articulate 360 Training to register for webinars and search our video library.19KViews0likes0CommentsArticulate 360 Teams: Understanding Content Ownership and Transfer Scenarios
Teams change, but the need to know how to handle your team’s content doesn’t. Read on to find out how ownership determines access to online content. Then, learn how to transfer content when access changes due to team departures or subscription modifications. Content Ownership The online content you create with Articulate 360 apps is owned by the subscription. It is also linked to your Articulate ID and considered your personal content. This personal content includes: Rise 360 courses, microlearning, and question banks in the private directory Unshared Rise 360 block templates Review 360 items and folders in the private directory If you share personal content with other authors or create content in team folders, it becomes shared content. That means it cannot be moved off of the subscription until it's made personal again. Shared content includes: Rise 360 courses, microlearning, and question banks in the team directory Rise 360 courses and microlearning with collaborators Shared Rise 360 block templates Review 360 items and folders in the team directory Storyline 360 shared team slides Transfer Scenarios Since the subscription owns shared content, changes in team membership and subscriptions may affect access to the content created. Here are a few scenarios where content is transferred or unlinked due to changes in subscription. Users Leave the Team Users Move to Another Subscription Subscriptions Merge Subscriptions Reduce Seats Subscriptions Expire or are Cancelled Users Leave the Team When removing a user from the subscription after someone has left, an admin must transfer the user's shared content to someone else on the team. The admin must also choose whether to include the user's personal content in the transfer or let the departing user keep it. If the admin wants to transfer the content to a new user and there's no open seat, they can temporarily add the new user as admin. Review this user guide to learn more. Users Move to Another Subscription A user can take personal content with them when they move to another subscription because that content is linked to their Articulate ID. They can turn any shared content they own into personal content by unsharing or transferring it to their private directory before they leave the current subscription. To allow a departing team member to maintain access to their personal content, choose not to include their personal content when prompted during the removal process. They'll regain access to their personal content when they join the new team. Let us know if we can help through this process. Subscriptions Merge Having one subscription for everyone on your team lets you fully utilize Articulate 360's collaborative features. Contact us at success@articulate.com if you want to combine subscriptions. We'll set everything up and ensure your team's content (private and shared) remains intact. Read this article to learn what happens when merging subscriptions and how to complete the process. Subscriptions Reduce Seats If needed, you can request a seat reduction for your subscription. However, you may risk losing content if you wait for the system to remove the seatholders automatically upon renewal. To maintain access to private and shared content, make sure to free up the number of seats being reduced before the renewal date. Learn more about reducing seats in a subscription in this article. (For Articulate 360 trials, read this article when buying fewer seats than the number of users in your trial.) Subscriptions Expire or are Cancelled When you cancel your subscription or let it expire, your personal content stays with your Articulate ID, but shared content remains with the original subscription. We'll keep your content on our servers for up to six months after your paid subscription expires or your free trial ends. Read this article to know what to do before canceling your subscription. If you decide to resubscribe within six months, contact us at success@articulate.com. We'll set you up with a new subscription and transfer shared content from the previous one. Learn more about the steps to replace a lapsed subscription.989Views0likes0CommentsReach 360: Access Your Training
The Learn page is where you access training assigned to you, review completed training, download certificates, access your account library, and create a list of favorites. Learner Sidebar My Learning Certificates Favorites Browse the Library Learner Sidebar In the learner sidebar, you'll find your statistics and assigned training. The total number of training deliverables you're enrolled in is listed next to Assigned. The list is ordered in descending order from most recently assigned. Click Show more to access the complete list. Select a title in the list to start or resume training. My Learning Under My Learning, you’ll see training in which you’re currently enrolled, have self-enrolled, or you've already completed. From here, you'll also be able to download certificates for the training you've completed. In-Progress By default, content on the In-Progress list is sorted by the date it’s due (or if nothing has a due date, the date you were enrolled), but you can also arrange content by enrollment date or title using the drop-down menu on the right. On the title card for each training, you’ll see the cover image and title, how long it will take to complete on average, and its due date (provided one is assigned). If you’ve started a training, a progress bar displays on the cover image. At a glance, you can see how far through the content you’ve progressed. Add it to the Favorites section by clicking the heart icon. Completed If you thought that the Completed list was where you’d find all the training you’ve completed, you’re right! Here, the title card displays your final quiz score (if applicable), the date you finished the training, and a link to your completion certificate. Add completed courses to the Favorites section by clicking the heart icon. Tip: Completed training that you start again isn’t added back to your In-Progress list, but you can always find them under Completed. About Course Due Dates Administrators can assign due dates to training. They’re listed on the title card and cover page. If something doesn’t have an assigned due date, it’ll say that too. Due dates start counting down on the day you’re enrolled. When you have fewer than 24 hours to complete a training or are overdue by less than a day, the due date changes to an hour counter. Once a training deadline has passed by more than 24 hours, the message displays by how many days it's overdue. You’ll see this reflected in the training summaries as well. You can still complete overdue training. Certificates To download a certificate for training you've already completed, find the course in the completed section. If you've satisfied the training's completion requirements, click the Download Certificate link. If the link isn't available, then quiz requirements weren't met, and you have no additional quiz attempts available, or the training doesn't have a certificate. Note: Need help finding a download link for a certificate that should be available? Reach out to your admin and ask them to download it for you. Favorites The Favorites section is a great place to save your favorites and access training you find in the library. Here, you’ll find all the training you've favorited, regardless of whether it's complete or in progress. To add training to your favorites, click the heart icon on a title card. Remove content from your favorites by clicking the heart icon again. Browse the Library Access your account library by clicking Browse Library. There you’ll find all the training available to you. It’s also where you can favorite training in which you haven’t been enrolled. Learn more here.1.7KViews0likes0Comments